Service Advisor, Operations

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year.

At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage.
Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Transport / Logistics
Classification: VPSG2
Work Location: Melbourne - Northern Metro
Reference: VG/20026638A
Closing Date: 07-Aug-2017
Salary Range: $49,216 - $63,201
Job Duration: N/A
Attachments: C0448.docx (Word, 431KB)
Job Specification

Contact: Gabriel Leone
(03) 9380 7369

Position Details

  • VPSG2 range $49,216 - $63,201 p.a. + super + leave loading
  • One (1) full time, ongoing position available
  • Working within the Transport Branch, Operational Infrastructure Department located at the Brunswick Dawson Street Police Complex*

 About the role:

Having regard to the Victoria Police Fleet Management and Fleet Safety Strategies, the successful applicant will provide advice and support functions to internal stakeholders and service providers into fleet servicing and maintenance issues.


Some of your duties will include:

  • Co-ordinate the on-site servicing and maintenance of vehicles performed by external contractors.
  • Provide advice on and authorise vehicle mechanical repairs state wide in accordance with Transport Branch policy.
  • Arrange and negotiate for warranty and other repairs, including the repair of safety related defects.
  • Liaise with motor vehicle dealerships and manufacturers, Victoria Police personnel and vehicle repairers on a range of issues.
  • Assist in monitoring the state wide network of approved service repair providers.
  • Provide advice to Victoria Police staff on repair standards and servicing procedures as required and inspect/report on mechanical incidents raised by members across the fleet.


As the successful applicant, you will have:

  • Experience in the servicing and maintenance function for a large specialist vehicle fleet.
  • The applicant would benefit with previous Fleet experience and mechanical qualifications. 
  • Ability to work within a team environment and independently.


Requirements and relevant information:

  • Highly desirable qualified Motor Mechanic.
  • Possess a current Victorian Driver Licence
  • The successful candidate may be required to undergo and successfully obtain and maintain a National Security Clearance to the level determined by the Department Head. To obtain this clearance applicants must be an Australian Citizen.

*Your usual place of work will be within the Transport Services Division, Operational Infrastructure Department, 20 Dawson Street, Brunswick, however you may be required to work at any other division within the Department as required.

How to Apply

Please click the “Apply Now” button at the bottom of this advertisement. Please view the full Position Description attached to this advertisement before applying. If you are experiencing accessibility issues, please open the Position Description through Acrobat Reader.


Applicants MUST address the full key selection criteria and include a resume within their application.

If you would like to discuss the role further, please contact Gabriel Leone on (03) 9380 7369 or via email


If you have a disability / medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement / adjustment for the recruitment process, please contact  the VPS Recruitment Team via email


Please note: No applications will be accepted via email, applicants must click on “Apply Now” to submit an application.


Closing date for applications is midnight, Monday 7th August 2017


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