Applications Support Officer

Victoria Police is a large organisation employing police, public servants and protective services officers. Victoria Police provides support to the community 24 hours a day, 365 days of the year.

At Victoria Police our goal is for our workforce to reflect the diverse community we serve. We continually seek to attract and retain a diverse workforce which includes people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities and cultures including people of Aboriginal and Torres Strait Islander heritage.
Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2
Work Location: Melbourne - CBD
Reference: VG/20030645
Closing Date: 23-Jul-2017
Salary Range: $49,216 - $63,201
Job Duration: Ongoing
Attachments: C3039.docx (Word, 429KB)
Job Specification

Contact: Senior Sergeant Adrian Phelan
9628 8332 or

Position Details

  • VPSG-2 range $49,216 - $63,201 p.a. + super + leave loading
  • Two (2) full time, ongoing positions available
  • Working within the Operational Systems Support Division, Information Systems Security Command located at the Victoria Police Centre, 637 Flinders Street, Docklands, 3008*

About the role

Provide Helpdesk user support to frontline staff for basic issues associated with a range of Victoria Police critical operational applications.

Some of your duties will include:

  • Working in a team environment reporting directly to a Victoria Police Sergeant
  •  Preparing correspondence on a range of administrative matters
  • Performing a range of computer based keyboard activities as required, including data entry
  • Monitoring access to Victoria Police operational applications and report any detected security breaches

As the successful applicant, you will have:

  • Demonstrated ability of providing high level customer service
  • Good keyboard skills, particularly in relation to word processing, data entry and spreadsheets
  • A proven record of ethical behaviour
  • Demonstrated ability to work as part of a team reporting to a supervisor

Requirements and relevant information:

  • The incumbent will be required to complete the OHS requirements of the organisation, which may include local level training relating to equipment usage and Hazardous Chemicals.

* Your usual place of work will be within the Operational Systems Support Division, Information Systems Security Command, however you may be required to work at any other division within the Command as required.

How to Apply

Please click the “Apply Now” button at the bottom of this advertisement. Please view the full Position Description attached to this advertisement before applying. If you are experiencing accessibility issues, please open the Position Description through Acrobat Reader.

Applicants must address the full key selection criteria and include a resume within their application.

If you would like to discuss the role further, please contact Senior Sergeant Adrian Phelan on (03) 9628 8332 or via email

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirement /adjustment for the recruitment process, please contact the VPS Recruitment Team via email



Please note: No applications will be accepted via email, applicants must click on “Apply Now” to submit an application.

Closing date for applications is midnight, Sunday 23 July, 2017.

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