Senior Administration Support Officer (multiple position ongoing and fixed term)

Job Details
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Department: Victoria Police
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/20035962A
Closing Date: 04-Oct-2022
Salary Range: $72,751 - $88,336
Job Duration: 10 positions fixed term until 30/06/2023
Attachments: 1. Position Description - C3305.docx (Word, 448KB)


2. Application Form.docx (Word, 627KB)


Contact: De-Arne Peel
(03) 9067 0613

Position Details

The Road Policing Enforcement Division (RPED) sits within Road Policing Command, Victoria Police. It plays an important part in long-term deterrence of dangerous road user behaviour through speed and red-light offence detections, resulting in infringements. As an enforcement agency, Victoria Police also assesses and responds to requests for internal review and court requests of infringements, along with other associated enquiries. RPED is responsible for this function and engages with internal and external stakeholders with respect to all aspects of the fines enforcement process.

Consisting of both VPS and Sworn staff members; RPED issues and enforces all Road Safety Camera and Tolling infringements. RPED is also responsible for enforcing member issued infringements which requires strong engagement with road safety partners and contracted service providers which maintain the traffic camera network. As a Senior Administration Support Officer, you will be involved in multiple elements of the fines enforcement process which works to reduce road trauma and increase road safety.

Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.

Your duties will include:

  • Investigate complex enquiries submitted by members of the public in relation to infringements and nominations;
  • Provide high level advice to senior managers and internal/external stakeholders aligned to our current policies and legislation;
  • Evaluate requests for review and make appropriate decisions as guided by policy, legislation and the public interest;
  • Produce high level data reports to senior managers indicative to matters relating to enforcement of infringements as required by management;
  • Maintain knowledge and awareness of current regulatory trends and relevant infringement enforcement practices;
  • Other duties as required.

As the successful applicant, you will have:

  • A strong commitment to high quality customer service delivery standards to internal and external customers;
  • Demonstrated communication and interpersonal skills to negotiate and articulate with internal and external stakeholders;
  • Ability to use your initiative to succeed in this role, demonstrating flexibility and adaptability to meet changing work requirements;
  • The ability to work within a team environment or autonomously;
  • Strong computer skills.

Requirements and relevant information:

  • Multiple VPS3 Ongoing and Fixed Term positions available (Fixed Term positions are funded until 30 June 2023)
  • These positions are located at Road Policing Enforcement Division, 277 William Street, Melbourne, however you may be required to work at any other location within Victoria Police as required.
  • Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
  • The successful applicant will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
  • In accordance with organisational policy, all Victoria Police employees are required to be fully vaccinated (including a booster vaccination) against COVID-19 or hold a valid medical exception. As such your employment with Victoria Police is subject to providing evidence of your vaccination status.

 Your application must include:

  • Resume
  • Completed application form – the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement. 

Applications close midnight, Tuesday 4 October 2022.

Please Note: All applications will need to be submitted through one of the following platforms; Jobs and Skills Exchange (JSE) website, Victorian Government careers website (Careers.vic). Applications will not be accepted via other platforms or email.

Current Victorian Government employees must apply via Jobs and Skills Exchange (JSE). 

For further information, please contact:De-Arne Peel on (03) 9067 0613 or TRAFFICCAMERAOFFICE-HR@police.vic.gov.au

If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email VPSRECRUITMENT@police.vic.gov.au or on (03) 8335 8081.

About Us:

Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety. 

Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.

Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps


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