Automation Specialist

Automation Specialist is an ongoing full time role within the Service Delivery division that is responsible for the design, build, run and monitoring of services to customers of CenITex. The position will identify and assess opportunities to improve CenITex services through automation, to increase productivity and efficiencies. The position will collaborate with the different parts of the business to develop strong business proposals for approval.
Job Details
Careers Logo
Department: CenITex
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: VPSG6.1
Work Location: Melbourne - CBD
Reference: VG/220103
Closing Date: 23-Aug-2017
Salary Range: $113,156 - $132,292
Job Duration: N/A
Attachments: PD - Automation Specialist.docx (Word, 143KB)


Contact: Jackie Bozinovski
jackie.bozinovski@cenitex.vic.gov.au

Position Details

About CenITex

CenITex is an information and communications technology (ICT) shared-services agency set up by the Victorian Government to centralise ICT support for government departments and agencies. At CenITex, our people are key to our success. We aim to have high performing, committed, service-oriented people working for CenITex and we recognise that building our capability means investing time and resources in our staff.

About the Role

Automation Specialist is an ongoing – fulltime role within the Service Delivery division that is responsible for the design, build, run and monitoring of services to customers of CenITex.  The position will identify and assess opportunities to improve CenITex services through automation, to increase productivity and efficiencies. The position will collaborate with the different parts of the business to develop strong business proposals for approval.

Key Accountabilities

  • Identify and evaluate opportunities for cost-effective and supportable automation solutions, ensuring alignment with existing business systems and technical roadmaps.
  • Promote and influence organisational uptake of automation solutions and provide subject matter advice and guidance in area of expertise.
  • Develop business cases and proposals for the implementation of automation improvements, clearly defining the value proposition for investment and benefits that can be delivered.
  • Collaborate with stakeholders to continually evaluate effectiveness of implemented solutions and promote continuous improvement in automation improvements.
  • Develop trend reports regarding automation improvements, highlighting benefits realisation.

About You

Key Selection Criteria

  1. Specialist Expertise and Experience - Technical knowledge, capability and experience in successful automation of services and processes.
  2. Stakeholder Management and Influence - Strong communication and interpersonal skills with the ability to credibly communicate, negotiate and influence outcomes at all levels of an organisation.
  3. Service Excellence - Demonstrated experience in leading and implementing initiatives that deliver improved customer-focussed and efficient services.
  4. Research, Analytical and Problem Solving Skills - Strong research, analytical and problem solving skills, with proven ability to consider issues from different perspectives and draw commercially sound recommendations.
  5. Business Management - Ability to contribute to and drive operational objectives through effective planning of business functions i.e. ITIL framework, people, finance and performance.

Education and Qualifications

  • Tertiary qualifications in ICT, Engineering or Business and/or equivalent experience.
  • ITIL Certification.

Want to know more?

The full position description can be accessed by clicking the “Apply Now” field.  

All employment is subject to satisfactory National Police Record Check and the right to live and work in Australia.  Applications close 23rd August 2017.

Applications must include a cover letter and a document addressing the key selection criteria. All documents must be provided in Word format.

For further information please email Jackie Bozinovski, HR Advisor at jackie.bozinovski@cenitex.vic.gov.au.

www.cenitex.vic.gov.au


From here...