Digital & Content Manager

Ambulance Victoria (AV) currently has an exciting opportunity for a Digital & Content Manager to join our Communications & Stakeholder Engagement division based in Doncaster on a permanent ongoing basis.
Job Details
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Department: Ambulance Victoria
Work Type: Ongoing - full time
Job Function: Emergency Management
Classification: See Advertisement
Work Location: Melbourne - Eastern Metro
Reference: VG/25392428
Closing Date: 28-Jun-2019
Salary Range: See Advertisement
Job Duration: N/A
Attachments: d&cPD.pdf (PDF, 309KB)

How to apply for a position with AV.pdf (PDF, 119KB)

Contact: Recruitment and Selection

Position Details

Digital and Content Manager

About the role

Set and deliver a strategic approach to Ambulance Victoria's digital and content portfolio. This important role is a balance between strategy and delivery, working across internal and external stakeholder groups. Flexible working environment & work from home options. Due to a recent corporate re-alignment, this role was created to deliver content across digital and print platforms and ensure consistency across all Ambulance Victoria owned communication channels. You'll need to enjoy working autonomously, in a dynamic and fast-paced environment, with the ability to execute on recommendations and use creative license on new initiatives.

About You

Reporting into the Strategic Communications Director and Partnerships & Membership Director, you will:

  • Manage the development, implementation and maintenance of a digital and social      component to the overarching integrated internal and external communications and stakeholder engagement strategy
  • Produce engaging content across all Ambulance Victoria owned channels
  • Manage the development of an effective digital communications framework and provide appropriate levels of governance and quality oversight for digital content that reflects best practice and complies with regulatory and legal obligations
  • Report on performance and make recommendations for improvements
  • Provide leadership, guidance and authoritative advice to internal and external      stakeholders relating to the role digital and traditional channels can play in enhancing AV's reputation, stakeholder engagement and brand
  • Work with internal stakeholders to gather relevant information to publish
  • Drive engagement across all digital & social platforms
  • Manage relevant policies and procedures
  • Lead a small and nimble team of digital and creative specialists

What's in it for you?

As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance, as well as offering salary packaging options and various other benefits.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities.

How to apply?

Applicants are requested to address the selection criteria detailed in the position description and to read the document attached ‘Applying for a position with Ambulance Victoria'.


Your application will form an integral part of the selection process and should be of a high quality including:


  • Cover letter
  • Resume
  • A separate document addressing the Selection Criteria detailed on the last page of the position description

For any queries please email or by contacting the AV Recruitment Team on 03 9840 3653.

We request that your application for the Digital & Content Manager position is forwarded by 5pm, 30 June 2019 by clicking on ‘Apply Online' below. Previous applicants need not apply.

Ambulance Victoria is an Equal Opportunity Employer.

By applying for a new position within Ambulance Victoria (AV), you agree to undertake an updated assessment of any Secondary Employment or Outside interests.  This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the new role.


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