General Manager, Dame Phyllis Frost Centre

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: Cog6
Work Location: Melbourne - Northern Metro
Reference: VG/3588_DEC19
Closing Date: 27-Jan-2020
Salary Range: $148,530 - $170,011
Job Duration: N/A
Attachments: 3588 - General Manager DPFC - Position Description.docx (Word, 755KB)

Contact: Adam Stevenson - 0429 384 307

Position Details

General Manager, Dame Phyllis Frost Centre

  • Lead and manage Victoria's largest women's prison
  • Work for a facility paving the way in female corrections staff recruitment
  • Help reduce crime by championing trauma-informed rehabilitation programs

The Department of Justice and Community Safety is seeking a new general manager of Victorian women's prison, the Dame Phyllis Frost Centre. Are you ready to take on a tough job and do it well with integrity and dedication?


Victoria's largest women's prison

Dame Phyllis Frost Centre (DPFC) is a women's prison accommodating maximum, medium and minimum-security prisoners who are on remand or who have been sentenced, located 26km west of Melbourne's CBD.  

The facility is named after Dame Phyllis Frost, a well-known campaigner for women prisoners. In the 1950s, Dame Phyllis Frost persuaded the State Government to set up the Consultative Council for Female Prison Reform. Until her death in 2004, she worked tirelessly with governments, prison administrators and non-government agencies for improved conditions, rehabilitation and education for women in prison.


The spirit of her work continues today, as Corrections Victoria adapts to changing times and new understandings of how best to help reduce crime. Recently, DPFC has placed a major focus on analysing the impact of personal trauma in women's offending pathways. This has been recognised and integrated into correctional policy and practice in order to adequately address women offenders' complex needs and effectively support their rehabilitation.  


What will the general manager do?

Reporting to the Assistant Commissioner, Custodial Services, the general manager will manage the day-to- . Reporting to the Assistant Commissioner, Custodial Services, the general manager will oversee the day-to-day operations of DPFC.


As part of the Corrections Victoria leadership team, they will work proactively to establish and maintain strong relationships and ensure effective collaboration with relevant internal and external stakeholders. They will be responsible for managing an operating model configured to meet the complex needs of the women's system in Victoria.


The general manager will set and monitor prison procedures, undertake planning and be accountable for achieving service delivery outcomes and standards within an allocated budget. They will be responsible for the performance of the prison, providing leadership and development to custodial and non-custodial staff. 

Paramount to success will be the ability to effect change by championing key rehabilitation programs that will positively contribute to the welfare and reintegration of offenders.


For more details on what you can expect to do on the job, please consult the position description.


What skills should a general manager have?

The new general manager of DPFC will need to possess integrity and resilience. They will need to live with integrity to be trusted and respected by stakeholders and staff; and will need to call on their resilience to bounce back from disappointments, not letting their belief waiver that they can make a positive impact.

In addition to this, it is ideal that the general manager possesses:

  • Demonstrated operational knowledge of a correctional system and an understanding of relevant policies and issues that relate to the delivery of services to women prisoners.
  • Thorough understanding of the needs of women in a correctional environment.
  • Extensive understanding of the complexity of rehabilitation and reintegration needs for women prisoners.
  • Extensive knowledge of relevant guiding principles for service delivery to women offenders. 
  • Demonstrated leadership skills, expertise in managing staff, financial and physical resources.

To understand more about our selection criteria, please refer to the position description.

What's in it for you

In addition to our great work culture, we offer some perks yada yada yada..

Beyond the sense of achievement, you will feel in seeing your leadership gain great outcomes on the ground, there are many other advantages in working for the Department of Justice at large, as well, including:


A fair salary – enjoy great work conditions and salary sacrificing options for superannuation and motor vehicles.

Transparent performance framework – approach your work with confidence in how you're tracking, working to professional development plans with performance-based salary increases.

Free access to mental health service – personal and confidential counselling support on personal and work-related issues.

Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.

Click here to discover more benefits in working for the department.

If this job sounds like an exciting challenge you would love to take on, then we encourage you to apply now.


If you have any queries, please contact Adam Stevenson on 0429 384 307.


The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles, including those in leadership. This support includes a culturally appropriate attraction and recruitment process. To learn more, click here or email


Applications will be regularly reviewed up until the closing date, so please do not delay in submitting your application.


How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

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