Offender Services Manager

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please email

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: VPSG5
Work Location: Melbourne - Western Metro
Reference: VG/_4124
Closing Date: 30-Nov-2017
Salary Range: $92,253 - $111,619
Job Duration: N/A
Attachments: Position Description 4124 Offender Services Manager.doc (Word, 864KB)
Job Specification

Applying for a position at DJR.pdf (PDF, 160KB)

Contact: Patrick McCormick on 0418 368 617

Position Details

  • Challenging leadership role in the Correctional setting
  • Management of prisoner support services
  • Ongoing, full-time VPS5 position ($92,253 – $111,619 plus superannuation), North West Metropolitan Area

The North West Metropolitan Area accounts for approximately 1300 staff across 13 sites. These sites are located in either the North or West of the Area and deliver a range of justice services. Located across the North West Metropolitan Area are nine non-custodial locations in Carlton, Broadmeadows, Reservoir, Heidelberg, Greensborough, Melton, Sunshine, Werribee and the Neighbourhood Justice Centre in Collingwood. There are four custodial locations: maximum security prisons Metropolitan Remand Centre, Dame Phyllis Frost Centre and Melbourne Assessment Prison and the minimum security Judy Lazarus Transition Centre.

An ongoing position has become available for an Offender Services Manager at the Metropolitan Remand Centre (MRC) within the Offender Services team. The MRC is a 954 bed maximum-security facility for unsentenced male offenders located within the West Metropolitan Region of the department.

This team, led by the Offender Services Manager, is responsible for prisoner support services together with the development and delivery of a range of personal development programs and specialist services which include, program coordination, chaplaincy, transitional programs, disability services, multi-cultural and indigenous services, youth services and prison volunteers.

As such, the Offender Services Manager will require an understanding of the breadth of this portfolio and be suitably experienced to manage the contractual elements of commercial enterprises and the complexities of dealing with multiple contracts and programs.

The role operates within a complex and dynamic environment and requires the capacity to exercise high-level analytical skills, sound judgment and strong leadership.

Polished communication skills, and the ability to both influence and build collaborative partnerships across multiple portfolios will be critical in this role.

As our ideal candidate, you will be required to demonstrate:

  • experience in the design, development and evaluation of development programs
  • experience in the health / human services field
  • staff management

For more information on the accountabilities and key selection criteria for the role, please refer to the position description attached.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note:  When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.

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