Direct Mail and Database Administrator

Job Details
Careers Logo
Department: Royal Botanic Gardens
Work Type: Ongoing - full time
Job Function: Communications, Marketing and Media
Classification: RBGV 3.1
Work Location: Melbourne - Southern Metro
Reference: VG/421926
Closing Date: 26-Feb-2024
Salary Range: $75,551 - $83,643
Job Duration: N/A
Attachments: Direct Mail and Database Administrator.pdf (PDF, 145KB)


Direct Mail and Database Administrator.docx (Word, 284KB)


Contact: Holly McGoldrick
recruitment@rbg.vic.gov.au

Position Details

• Provide key support to the fundraising, marketing and communications teams
• Fulltime, ongoing position
• South Yarra location with hybrid work model available

About our Organisation
Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne.
The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and promotes health and wellbeing in nature. For further information please visit https://www.rbg.vic.gov.au/

About the Role
The Direct Mail & Database Administrator provides essential support for the organisation's fundraising and marketing objectives through the administration of the Gardens Customer Relationships Management database.
Working in a friendly and dynamic environment, the Administrator is responsible for the administration of the RBGV's supporter database to sustain annual targets for fundraising, marketing and stakeholder engagement. The Administrator will create mailing lists, develop reports, maintain data integrity and accurately process donations and philanthropic activity as well as providing general administrative support.
Working closely with the Development and the Marketing and Communications teams, this position prepares, coordinates and delivers data that supports successful fundraising appeals and campaigns and other marketing and promotional communications to support visitation, ticket sales and brand awareness.

About You
To be successful in this role you will have previous experience in the management of donor or contact databases, with experience using Microsoft Dynamics preferred. You will have good analytical skills with a continuous improvement approach – always identifying better ways of getting the job done!
You will have strong attention to detail with an ability to work with tact and discretion and demonstrating good judgement and problem-solving skills.
All other key selection criteria can be found in the position description which is located under the attachments heading on the Victorian Government Careers website.

Working with Us
At RBGB you'll be part of a nationally-recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, yearly salary increases in line with our Enterprise Agreement, access to an Employee Assistance Program and much more.

How to Apply
To apply for this role, please visit the Victorian Government Careers website at http://jobs.careers.vic.gov.au
To be considered for this position you must submit a recent resume along with a document responding to each of the Key Selection Criteria as stated in the position description.
Applications will only be accepted via the Victorian Government website.
Enquiries can be directed by email to recruitment@rbg.vic.gov.au.
RBGV is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. Our organisation is a proudly child safe organisation and committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.


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