Job Details

Support Officer
Take the next step in developing your self as an Administrative professional, providing support and administrative services to the Audit & Inspections team.

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Department: Victorian Building Authority
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: VPSG2.1
Work Location: Melbourne - CBD
Reference: VG/6138_6109
Closing Date: 05-Feb-2023
Salary Range: $55,439 - $63,318
Job Duration: N/A
File Attachment: pd - support officer - august 2022.docx
working at the vba_16 september (v3).pdf
Contact: Sarah Mifsud
Contact Details:

Position Details

We have two ongoing opportunities for efficient, customer focused professionals to join the VBA, providing support and administrative services to the Audit & Inspections team.

A fantastic opportunity for the experienced admin professional, the Support Officer is responsible for providing a range of administrative support in a diverse and varied role.

Core functions of the role include preparation of various correspondence and documentation, records management, liaising with internal and external stakeholders, providing procurement support, scheduling of appointments, monitoring of various inboxes and supporting the team to efficiently resolve issues.

Who we are looking for: 

  • Experienced customer service, processing and administration professionals.
  • Good problem-solving skills with the ability to dissect requests and find solutions.
  • Good verbal, written and interpersonal skills with the ability to provide clear and concise documentation and support
  • Good organisational skills with the ability to juggle multiple tasks and meet deadlines
  • Prior experience scheduling for trades would be well regarded.

VBA Commitment

We value diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. We're hoping to find a broad range of experiences, and people from all backgrounds and communities to join us at the VBA.

We invite you to talk to us about any preferences or adjustments you may need to either our recruitment process or the role itself. If you identify as a person with disability, please let us know how we can provide additional support to your application. If this is you, please don't hesitate to get in touch via

We value and encourage flexibility for all, and so we support all our roles to be worked flexibly in some way, including part-time, to support a diverse, adaptive, and high-performing workforce. We encourage you to discuss flexible work options with the hiring manager during the recruitment process.

Working at the VBA - what you can expect

  • A hybrid working model
  • Challenging work and a continuous learning environment
  • Flexible work options including part-time, compressed work schedules, flexible start and finish times, and purchased leave options.
  • A competitive salary, 10.5% superannuation and an annual Agility Allowance

How to apply: 

We require you to upload:

  • A detailed copy of your resume.
  • A cover letter outlining your relevant experience and how it aligns to the role 

Please note:

  • Only electronic applications submitted via will be accepted.
  • As a public sector standard, generally all new employees will start at the base entry level and increment throughout the salary range each year based on performance. Current public sector employees at the same grade will be considered for a transfer of entitlements with evidence.  A request above entry level may be considered in certain circumstances.


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