The Senior Claims Specialist is responsible for the management, co-ordination, and settlement of claims within the DBI claims portfolio by providing 'end-to-end' claims service to actively manage all aspects of the claims process.

What we are looking for

• Proven record of successful administration and management of insurance claims, ideally within the Builders Warranty Insurance or similar scheme (eg Property Claims), or proven experience in providing legal advice to companies involved in the construction, property or strata management sectors.
• Extensive experience in developing claim strategies and attending VCAT conferences.
• Demonstrated analytical skills and insurance or construction industry acumen.

For a detailed overview of responsibilities, please refer to the attached position description.

About the BPC

The Building & Plumbing Commission (BPC) is Victoria's new regulator for building and plumbing.

It brings together the Victorian Building Authority (VBA), Domestic Building Dispute Resolution Victoria (DBDRV), and the domestic building insurance function of the Victorian Managed Insurance Authority (VMIA) into one organisation.

Key functions related to building and plumbing regulation will come together under one roof, including registration, inspection and compliance, practitioner discipline, dispute resolution, and domestic building insurance. These services will now part of the BPC and will be fully integrated over the next 12 months.

Commitment to Diversity

We celebrate the diversity of our workforce.

The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities.

We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at recruit@bpc.vic.gov.au.

Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.

How to Apply 

We require you to upload:

• an up-to-date resume
• Please include a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
• Any other quals or licence if applicable

Important information  

Only electronic applications submitted via careers.vic.gov.au will be accepted.