Senior Regulatory Officer, Intelligence
The Social Services Regulator (SSR) is an independent statutory authority that exists to safeguard the rights of children and young people as well as people who use social services in Victoria.
The SSR regulates the Social Services Standards, the Child Safe Standards (for organisations without a sector specific co-regulator as well as the social services sector), and also administers the Worker and Carer Exclusion Scheme (WCES), Reportable Conduct Scheme (RCS) and Working with Children Check (WWCC) scheme and NDIS Worker Screening Check.
The Social Services Regulator takes an integrated and intelligence driven approach to identifying, preventing and excluding unsafe people from working with children and young people, as well as ensuring organisations that work with children and young people keep children safe from abuse and harm by meeting the Child Safe Standards.
As a co-regulator of the Child Safe Standards, the Social Services Regulator works with other co-regulators of the Child Safe Standards including the Department of Health, Victorian Registration and Qualifications Authority (VRQA), Victorian Early Childhood Regulation Authority (VECRA), and Workforce Inspectorate Victoria to keep children safe from harm and abuse.
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| Department: | Social Services Regulator(SSR) |
| Work Type: | Ongoing - full time |
| Job Function: | Regulatory, Governance and Compliance |
| Classification: | VPSG5 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/763155C |
| Closing Date: | 12-Apr-2026 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | Ongoing |
| Attachments: |
SSR PD Senior Regulatory Officer (Intelligence).docx (Word, 86KB) Position Description |
| Contact: |
Paul Paciocco paul.paciocco@ssr.vic.gov.au |
Position Details
THE ROLE
The Senior Regulatory Officer plays a key role in delivering the Victorian Social Services Regulator's functions under the Social Services Regulation Act 2021 (the Act) and regulatory frameworks.
As a Senior Regulatory Officer, Intelligence, you will systematically identify, collect and analyse information to build timely, fit-for-purpose intelligence that supports the SSR's regulatory decision-making and problem-solving.You will draw on your broad knowledge of the schemes administered by the Regulator and the harms the SSR seeks to proactively address and work collaboratively with operational teams and peer regulators to share information and gather intelligence.
Working in Intelligence in the Intake, Triage and Intelligence team, this role is responsible for a range of regulatory responsibilities, including ensuring regulated entities' compliance with legislative and regulatory requirements. As a Senior Leader, you will lead by example in supporting regulatory officers to effectively use the full range of regulatory tools to monitor compliance and respond to non-compliance. This includes providing authoritative regulatory advice and contributing to investigation and enforcement activities.
ACCOUNTABILITIES INCLUDE
Day-to-day your responsibilities will include:
- Provide regulatory expertise to one or more of the following regulatory activities: Compliance, Investigations, Child Safeguarding, Registrations, Intake, Triage or Intelligence activities.
- Lead complex, sensitive assessments and investigations of regulated entities (both proactive and responsive), negotiate resolution and – where necessary – prepare and present evidence to inform regulatory action.
- Coordinate the further development of the SSR's intelligence capability, including the refinement of supporting systems and processes.
- Ensure regulatory actions proposed are informed by risk and knowledge of the regulatory landscape, including the SSR's remit and the role of peer regulators and law enforcement authorities.
For more details, please open the position description.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at humanresources@ssr.vic.gov.au.
Please apply to submit your interest in this position.
