Ticketing Technical Manager

The Department of Transport (DoT) brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to further integrate the transport network and improve the delivery of services to Victorians for simpler, quicker and safer journeys that connect people and places and support Victoria's prosperity and liveability. We are excited to offer this opportunity for you to become part of the Department that delivers more choice, connections and confidence in our travel, ensuring the whole transport network works as one to deliver better services and outcomes.
Job Details
Department: Department of Transport
Work Type: Fixed term - full time
Job Function: Asset Management and Planning
Classification: VPSG6
Work Location: Melbourne - CBD
Reference: VG/80011380A
Closing Date: 29-Jun-2022
Salary Range: $127,467 - $170,579
Job Duration: N/A
Attachments: Position Description - Ticketing Technical Manager.docx (Word, 632KB)
Job Specification

Contact: Devina Hassanaly
0413 162 425

Position Details

Ticketing Technical Manager

  • VPS6: $127,467 - $170,579 p/a + super
  • Two Year Fixed term – full time vacancy
  • Based in Melbourne CBD


About Us

Located within Investment and Technology (I&T) Group, the Commercial Transactions Division operates as a centre of excellence for the Department on commercial tenders, negotiations, management and advisory services.


About the Opportunity

The Ticketing Technical Manager position sits in the I&T Branch. The Future Public Transport Ticketing (PTT) project seeks to plan and procure the State's future public transport ticketing solution and services and oversee transition to the implementation phase (which will be managed as a separate project). As our Ticketing Technical Manager, you will own the end-to-end design and definition of technical solutions and roadmaps, providing advice and guidance and socialising ticketing and related technology solutions to stakeholders, and ensuring proposed solutions address business needs, are fit for purpose and align to the organisations and the project's technology roadmap.

Key Accountabilities

  • Provide solution design, technical leadership and strategic advice within the technology stream of multiple ticketing and related programs.
  • Identify gaps between the current and target states, consider solution alternatives and lead in the development or target architecture(s) plans to close the gaps between the current and target states.
  • Manage technical advisers to produce technical artefacts as necessary to meet key project milestones.
  • Collaborate with the relevant organisational Architecture & Technology leadership team(s) to appropriately govern and continually improve our practice, standards, guidelines and policies

Key Selection Criteria

  • Provide solution design, technical leadership and strategic advice within the technology stream of multiple ticketing and related programs.
  • Identify gaps between the current and target states, consider solution alternatives and lead in the development or target architecture(s) plans to close the gaps between the current and target states.
  • Manage technical advisers to produce technical artefacts as necessary to meet key project milestones.

For further detail, please refer to the PD on our Careers page.


Culture and Benefits

The Department of Transport is committed to building a culture of developing our people to achieve great outcomes for the Victorian transport network.  We are proud of our commitment to flexible work arrangements that support different ways of working, helping employees balance work and life. We are focused on providing a workplace environment that is rewarding, enjoyable, healthy and productive for all employees, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable.

How to Apply

Applications should include a resume and a brief covering letter. Applications close 11.59pm on Wednesday, 29th June 2022.

Please note: This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.  Failure to comply with this condition of employment will impact your eligibility for employment in this position with DoT. Preferred applicants may be subject to pre-employment checks. Information provided to the Department of Transport will be treated in the strictest confidence.


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