• Use your experience in case coordination, multidisciplinary collaboration and service delivery to improve outcomes for people with multiple and complex needs.
• Ongoing, Full time opportunity.
• VPS grade 4: $100,894 - $114,476 plus superannuation.

The Department of Justice and Community Safety is seeking a Connected Care Co-ordinator to play a critical role at Western Plains Correctional Centre.

About the Business Unit

Western Plains Correctional Centre is a modern maximum-security prison focused on rehabilitation, housing up to 1,248 people in custody. Designed to meet the evolving needs of Corrections Victoria, the centre features adaptable infrastructure, modern health and wellbeing facilities, a cultural centre, vocational training spaces, and advanced technology to support security, service delivery and rehabilitation.

Operating through three core service areas – Workforce and Prison Services, Communities, and Safety and Operational Services – Western Plains delivers coordinated, multidisciplinary support that promotes safety, positive behavioural change and reintegration into the community.

The Connected Care service coordinates a comprehensive, multidisciplinary response for prisoners with multiple and complex needs. Guided by the Correctional Practice Framework, the service brings together internal and external service providers to develop, coordinate and monitor integrated care plans, ensuring individuals are connected with the appropriate services and supports to address their identified risks and needs.

About the Role

As the Connected Care Co-ordinator, you will lead the delivery of the Connected Care service within the Offender Services team, supporting prisoners with multiple and complex needs. Working within the Correctional Practice Framework, you will co-ordinate a multidisciplinary response that addresses individual risks and needs, and supports rehabilitation and reintegration.

You will work closely with case managers and internal and external service providers to develop care plans, facilitate case conferences, monitor progress, and ensure providers are accountable for delivering agreed actions and supports, contributing to high-quality, coordinated care for prisoners.

The role also supports outreach to specialist units, service improvement, and works across all accommodation units with some direct prisoner contact.

In this role, you will:

• lead and co-ordinate the Connected Care service
• work collaboratively with case managers and service providers to deliver integrated care
• develop and oversee individual care plans
• facilitate case conferences and co-ordinated service responses
• monitor progress and service outcomes
• prioritise resources and service activities
• support outreach to specialist units
• contribute to policy, procedure and service improvement

To learn more about this role before applying, please read the attached position description.

About you

To succeed in this role, you will bring sound judgement, compassion and the ability to lead in a complex service environment. You will offer a strong combination of clinical knowledge or experience and knowledge of, or experience working in, custodial environments.

You will have:

• experience in case management and care co-ordination, including assessing complex needs, developing support plans and co-ordinating service delivery
• experience working with complex cohorts, including crisis intervention and risk management
• strong knowledge of support services and the ability to connect people with appropriate care
• the ability to build effective relationships and work collaboratively with internal and external stakeholders
• demonstrated interpersonal and stakeholder management skills within a multidisciplinary setting
• demonstrated understanding of the correctional environment, including the range of services, programs and operational functions that support prisoner care and rehabilitation.

Qualifications/requirements

• Demonstrated skills, tertiary qualifications and experience in social work, welfare practice, psychology or related human services field.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.