Senior IT System Administration Officer

• Provide specialist expertise

• Deliver process automation & simplification

• Location: Melbourne CBD

The Senior ITSM System Administrator performs a critical strategic function within the Workplace and Service Management team.
Job Details
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Department: Department of Environment, Land, Water and Planning
Work Type: Ongoing - Flexible
Job Function: IT and Telecommunications
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/931696
Closing Date: 22-Aug-2018
Salary Range: $95,275 - $115,276
Job Duration: N/A
Attachments: 931696 VPS 5 Senior IT System Administration Officer - PD.docx (Word, 117KB)


Contact: Chris Antoniou
0436 613 550

Position Details

We are building an inclusive workplace to help realise the potential of our employees, embrace our differences, and apply our diverse thinking to innovation and delivering services to Victorian communities. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, young people and people from culturally diverse backgrounds.

The Senior ITSM System Administrator performs a critical strategic function within the Workplace and Service Management team.  As a member of the Information Services Division the role is required to deliver a customer first approach to the delivery of end user service solutions and process automation.

The position will work closely with the Service Management Team Leader and other key stakeholders to enhance and develop the department's ITSM tool and corporate service portal.  Focusing on delivering improved customer experience and to streamline services through process automation and simplification.

Formal qualifications in IT system administration, experience with development and support of ServiceNow and experience working in an ITIL environment are all highly desirable.

This is an ongoing position.

To be considered for this position, your application should include a supporting statement demonstrating that you meet the key selection criteria and any job requirements specified in the position description. 

Applications close at midnight Wednesday 22 August 2018.

 


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