Administrative Services Officer, Migration

To provide effective and efficient administrative services to support in the Migration team at Victoria Legal Aid.
Job Details
VLA Logo
Department: Victoria Legal Aid
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VLA2 - V2AO3D
Work Location: Melbourne - CBD
Reference: VG/ASOMIGRATION
Closing Date: 23-Jun-2024
Salary Range: $59,877 - $76,425
Job Duration: up to 18 months
Attachments: Administrative Services Officer Migration #TBC - Candidate application form.docx (Word, 227KB)
Key Selection Criteria

Administrative Services Officer, Migration #TBC- Position Description.docx (Word, 74KB)
Job Specification

Contact: Sarah Fisher, Program Manager
(03) 9269 0574

Position Details

  • Full time maximum term position up to 18 months (part time considered)
  • Salary based on experience, range: $56,196- $76,425 (pro rata) plus super
  • Up to $15,900 in salary packaging and hybrid WFH & office model

About the role:
As an Administrative Services Officer you will provide general administrative support for the VLA Migration team, including, but not limited to, intake and triage, Word Processing, data entry, managing spreadsheets, calendar management, editing and collating materials. You will  be responsible for scheduling client appointments and assisting clients to complete specific forms and compile necessary documents pertaining to their specific case. You will also co-ordinate and maintain administrative procedures and systems, including uploading and maintaining information the Migration team's data and resources including procedural manuals and country information.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About you:
As our ideal candidate, you will possess:

  • Demonstrated proficient administrative skills and experience, with high level attention to detail.
  • Excellent verbal, written and interpersonal communication skills, including working with clients from culturally and linguistically diverse communities.
  • Strong coordination, time-management and organisational skills, including the ability to effectively prioritise tasks and meet deadlines.
  • Proven ability to work both independently and under supervision in a team environment, with demonstrated ability to adapt to organisational change.
  • Sound computer skills and competence using a range of software and online applications (such as MS word, excel, PowerPoint, outlook, one note and data entry).
  • Demonstrated sound problem solving and decision-making skills.

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee benefits:

  • Focus on work-life balance including flexible working arrangements
  • Hybrid work from home & office model
  • Training and professional development opportunities
  • Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
  • Opportunity to join Myki Commuter Club(and salary package the cost)
  • Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)

How to apply:
To be considered for this role, please submit a current resume and completed candidate application form (listed within the file attachments).

If you require adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information review the attached position description or contact Sarah Fisher, Program Manager on (03) 9269 0574.

No agency applications will be accepted.

Applications close by 11.59pm on Sunday 23 June 2024.

Other relevant information:
It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.


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