Administration Support Officer

An opportunity exists for two versatile team players with excellent customer service skills to join our Administration team. If you enjoy communicating with people, are able to multi-task and pride yourself on giving great customer service, then this is the job for you.
Job Details

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Department: Bairnsdale Regional Health Service
Work Type: Ongoing - part time
Job Function: Administration / Secretarial
Classification: As per award
Work Location: Gippsland - East Gippsland
Reference: VG/BRHS/CS/1442411
Closing Date: 26-Jan-2020
Salary Range: As per award
Job Duration: N/A
Attachments: Position Description - Administration Support Officer 45.5hrs 1442411 January 2020.pdf (PDF, 286KB)
Job Specification

Position Description - Administration Support Officer 49 hrs FN 1442411 January 2020.pdf (PDF, 286KB)
Job Specification

Contact: Katrina Dick
03 5150 3498

Position Details

An opportunity exists for two adaptable team players to join our administration team.  These positions will suit experienced administrators who have excellent communication and organisational skills and a strong focus on providing exceptional customer service to all.

BRHS Administration Support Officers provide first-class customer service and efficient clerical support to allocated areas throughout the Health Service. These roles will provide clerical support in the Short Stay Unit, the Emergency Department and Main Reception. This unit ensures timely clinical care and care planning for patient, and admissions to this unit including Emergency Department flow through, Medical Ambulatory Day Unit patients and other daily infusion patients.

Applicants are required to demonstrate:

  • Minimum 2 years' experience in an administrative/customer service role
  • A Certificate in Business or Business Administration (preferably Level III or above) is highly desirable
  • Excellent customer service skills with a professional, person centred manner and proven capacity to consider activities, decisions and outcomes from the perspective of the consumer or end-user
  • Well-developed written and spoken communication skills
  • A self-starter that is solution-focused and with a proven capacity to problem solve within the scope of the position
  • A competent user of Microsoft Office Word, Excel and Outlook, with proficiency and experience working in client databases
  • Excellent organisational skills with the ability to multi-task and prioritise in response to varying work requirements
  • A team player with proven capacity and flexibility to adapt positively to different work areas, systems and processes.

The successful applicant will benefit from:

  • Competitive remuneration
  • Training and development opportunities
  • Strong quality improvement culture
  • Employee assistance program
  • Health and Wellbeing program including gym membership at corporate rates
  • Reward and Recognition program
  • Staff dining room

For more information on the position, please contact: Katrina Dick, Manager - Administration Support on 03 5150 3498

Applications by close of business: Sunday 26th January 2020

Applications are to include a covering letter, resume (including two professional referees) and response to the key selection criteria as listed in the position description. 

A satisfactory National Police Check (no older than 12 months), a Working with Children Check and Health Declaration must be provided prior to commencement at BRHS.  

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