Patient Services Coordinator

Based in a beautiful part of Victoria, working for BRHS will enable you to pursue your profession and have a fantastic work/life balance. You will experience a relaxed lifestyle in a clean, green and beautiful area with significant natural and ecological advantages. With the Gippsland lakes and beaches, national parks and snowfields on your doorstep, this will be the best move you ever made!
Job Details

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Department: Bairnsdale Regional Health Service
Work Type: Casual/Temporary
Job Function: Nursing and Aged Care
Classification: As per advertisement
Work Location: Gippsland - East Gippsland
Reference: VG/BRHS/CS/1693971
Closing Date: 10-Feb-2023
Salary Range: As per advertisement
Job Duration: N/A
Attachments: Position Description - Patient Services Coordinator - September 2022.docx.pdf (PDF, 543KB)
Job Specification

Contact: Jo Marshall, Clinical Operations Manager
03 5150 3412

Position Details

Bairnsdale Regional Health Service is East Gippsland's largest employer and is a growing regional health service providing a comprehensive array of health care services to our community.  Located in the beautiful Victorian region of East Gippsland, you will relish a relaxed lifestyle living on the Gippsland Lakes with easy access to isolated beaches, the high-country and snow fields. BRHS offers a rewarding work environment providing challenge, variety and a range of opportunities to progress your career.  

Casual role available

Senior Registered Nurses with advanced clinical and management experience are sought to join our Patient Services Coordination team. This is a fantastic opportunity to enjoy a new challenge and further develop your management skills and experience in this diverse nursing leadership role.

The Position:

BRHS Patient Services Coordinators are responsible for the coordination of health service resources for the organisation and provide leadership and support to all team members, ensuring evidence based, person centred care is delivered. The role works closely with the clinical and nursing staff teams to ensure effective and efficient use of clinical resources to deliver the right care at the right place and time to meet consumer needs. 

The Team:

The Clinical Operations Unit is responsible for facilitating effective patient flow, bed utilisation and adequate staffing levels and consists of the Patient Service Coordinator team, the Patient Liaison Officer, the Nurse Unit Managers of the three overnight wards and the NUM of the Emergency Department, providing support to patients and staff 24 hours a day.

What you need:

  • Current AHPRA registration as a Registered Nurse
  • Sound understanding of key nursing and clinical programs and operations, including person-centered care, patient flow, contemporary models of care including health independence and hospital substitution and avoidance programs.
  • Demonstrated ability to manage staffing to ensure critical skills are available and the skill mix reduces clinical risk
  • Proven ability and commitment to provide strong leadership, guidance and support to the nursing team to achieve high quality, effective and person centered care


For more information contact: Jo Marshall, Clinical Operations Manager on 03 5150 3412 

Applications by close of business: Friday 10th February 2023

Applications are to be submitted by selecting “Apply Now” below and are to include:

  • Cover letter
  • Resume (including two recent referees)
  • Response to the full key selection criteria (as listed in the attached position description)

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For information on East Gippsland, visit  Live East Gippsland

In accordance with recent Victorian Public Health directions, all employees working in the Public Health system are required to be vaccinated against COVID-19.  Successful applicants will be required to provide evidence of full COVID19 vaccination prior to commencement.

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