Advanced Case Manager, ARC, Geelong
- Location: Geelong
- Job Function: Community Services
- Work Type: Ongoing - full time
Advanced Case Manager, ARC, Geelong
- Opportunity to influence best practice in a specialist court setting.
- Ongoing role based in Geelong. Meaningful work improving outcomes for vulnerable clients
- Collaborative, values‑driven environment within Victoria’s Courts and Tribunals
| |
| Department: | Magistrates Court |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Work Location: | Geelong |
| Reference: | VG/C0000NS |
| Closing Date: | 20-May-2026 |
| Salary Range: | $100,894 - $114,476 |
| Job Duration: | Ongoing |
| Attachments: | PD - ARC Expansion - Geelong ARC Advanced Case Manager - April 2026.pdf (PDF, 307KB) |
| Contact: | Mark Ott mark.ott@courts.vic.gov.au |
- Opportunity to influence best practice in a specialist court setting.
- Ongoing role based in Geelong. Meaningful work improving outcomes for vulnerable clients
- Collaborative, values‑driven environment within Victoria’s Courts and Tribunals
Position Details
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) is the first level of the Victorian court system and is a jurisdiction within the Court Services Victoria. It has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The Court determines in excess of 300,000 cases per annum at 51 locations, equating to approximately 90 percent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
The Magistrates' Court of Victoria (MCV) is expanding the Assessment and Referral Court (ARC) to all headquarter courts, including Geelong Magistrates' Court from August 2026. ARC, together with the Court Integrated Services Program (CISP), forms part of MCV's suite of therapeutic court innovations.
ARC is a solution‑focused court underpinned by therapeutic jurisprudence and recovery‑oriented mental health practice. It supports people facing criminal matters who have a mental illness and/or cognitive impairment.
ARC hearings are:
- Less formal and non‑adversarial
- Collaborative and participant‑focused
- Designed to address both wellbeing and the underlying causes of offending behaviour
About the Role
Make a real difference for people with complex needs at a critical point in the justice process.
As an Advanced Case Manager, you'll deliver client‑centred, strengths‑based and solution‑focused case management to accused persons with complex psycho‑social needs, particularly mental health and disability. Working within the ARC List, you'll play a pivotal role in Court Support Services and provide specialist support across programs such as CISP.
Key responsiblities:
- Deliver advanced case management to clients with complex mental health and disability needs
- Undertake assessment, referral and treatment planning to develop person‑centred support plans
- Identify and manage client risk, including harm minimisation strategies
- Prepare high‑quality court reports and provide advice or evidence to the Court
- Coach and mentor case managers to strengthen practice quality
- Liaise with the judiciary, legal practitioners, court staff and service providers
- Contribute to practice improvements and service innovation
- Build strong knowledge of local service systems and referral pathways
About You
- Proven experience managing clients with complex mental health and/or disability needs
- Strong understanding of relevant service systems and evidence‑informed practice
- Experience coaching or mentoring practitioners
- Highly developed engagement, influence and negotiation skills
- Relevant tertiary qualification (minimum Diploma; degree highly desirable) in social work, psychology, welfare, AOD or a related field, or equivalent experience
- Experience working with forensic clients and complex needs (e.g. mental health, ABI, disability, AOD, family violence, homelessness)
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
Job details
| |
| Job Reference: | VG/C0000NS |
|---|---|
| Location: | Geelong |
| Work Type: | Ongoing - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Salary Range: | $100,894 - $114,476 |
| Job Duration: | Ongoing |
| Date posted: | 01-May-2026 |
| Application Close Date: | 20-May-2026 |
| Attachments: | PD - ARC Expansion - Geelong ARC Advanced Case Manager - April 2026.pdf (PDF, 307KB) |
| Contact: |
Mark Ott
mark.ott@courts.vic.gov.au
|


