Advanced Case Manager, ARC & CISP, Sunshine
- Location: Melbourne - Western Metro
- Job Function: Community Services
- Work Type: Fixed term - full time
Advanced Case Manager, ARC & CISP, Sunshine
- Rewarding role that contributes to creating change in people’s lives
- Full Time, fixed term until April 2027, based in Sunshine Magistrates' Court
- Work with a great team and access ongoing development opportunities
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| Department: | Magistrates Court |
| Work Type: | Fixed term - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Work Location: | Melbourne - Western Metro |
| Reference: | VG/C00328NSK |
| Closing Date: | 23-Jun-2026 |
| Salary Range: | $100,894 - $114,476 |
| Job Duration: | Fixed term until April 2027 |
| Attachments: | PD - C00328 ARC Expansion - Sunshine ARC and CISP Advanced Case Manager - May 2026.pdf (PDF, 409KB) |
| Contact: | Tara Brown Tara.Brown@courts.vic.gov.au |
- Rewarding role that contributes to creating change in people’s lives
- Full Time, fixed term until April 2027, based in Sunshine Magistrates' Court
- Work with a great team and access ongoing development opportunities
Position Details
About Us
Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission.
Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.
Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.
The Magistrates' Court of Victoria (MCV) has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state. The MCV determines in excess of 200,000 cases per annum at 51 venues, dealing with over 90 percent of all adult cases that come before Victorian courts each year. MCV aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
ARC is a solution-focused court underpinned by principles of therapeutic jurisprudence and recovery-oriented mental health practice. The purpose of the Assessment and Referral Court (ARC) is to meet the needs of people facing matters in the Magistrates Court who have a mental illness/or cognitive impairment. Eligible individual scan engage with ARC for up to 12 months and their matters will typically be heard by the same Magistrate. Hearings are designed to be less formal, non-adversarial and take a collaborative approach to identifying and addressing the underlying causes of the person's offending behaviours and reviewing their progress towards positive change.
CISP provides support to accused on bail and coordinates referrals to community-based services like drug and alcohol treatment, crisis accommodation, disability and mental health services.
About the Role
Are you an experienced case manager driven to support individuals with complex needs and improve outcomes within the justice system? Join our Court Support Services team and play a critical role in delivering client-centred, strengths-based and solution-focused support to people involved in the Assessment and Referral Court (ARC) and the Court Integrated Services Program (CISP).
As an Advanced Case Manager, you will provide specialist case management to clients with complex psychosocial needs, particularly those experiencing mental health and/or disability-related challenges. In this dynamic role, you will:
- work collaboratively with clients, the judiciary, legal professionals and community services to address underlying drivers of offending behaviour and support safer, more positive outcomes.
- contribute to service improvement, mentoring staff, and strengthening the broader Court Support Services response.
- deliver client-centred, strengths-based, and solution-focused advanced case management to individuals participating in CISP and the ARC List.
This role is integral to the broader Court Services team and may also provide support to other Court Services programs or initiatives at Sunshine Court and across additional locations as required.
About You
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Tertiary qualification (minimum Diploma level; degree level highly desirable) relevant to case management practice with forensic clients; such as social work, psychology, welfare, drug and alcohol or another related field, and/or relevant experience.
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Demonstrated capacity or experience in case management of clients presenting with complex needs, with well-developed knowledge and/or relevant experience in at least one of the following speciality areas: mental health, acquired brain injury, disability, alcohol and substance use, family violence, or homelessness highly desirable.
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Experience in or demonstrated capacity to provide coaching and mentoring to case managers, particularly within an area of advanced knowledge or experience.
If you're passionate about achieving better outcomes for individuals and communities, we encourage you to apply.
How to apply
Click the ‘Apply Now' button, ensuring you include the following in your application:
- resume
- a short cover letter
Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.
If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.
As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.
Job details
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| Job Reference: | VG/C00328NSK |
|---|---|
| Location: | Melbourne - Western Metro |
| Work Type: | Fixed term - full time |
| Job Function: | Community Services |
| Classification: | VPSG4 |
| Salary Range: | $100,894 - $114,476 |
| Job Duration: | Fixed term until April 2027 |
| Date posted: | 09-Jun-2026 |
| Application Close Date: | 23-Jun-2026 |
| Attachments: | PD - C00328 ARC Expansion - Sunshine ARC and CISP Advanced Case Manager - May 2026.pdf (PDF, 409KB) |
| Contact: |
Tara Brown
Tara.Brown@courts.vic.gov.au
|


