About us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'.   Our people enable the Courts Group to deliver on each jurisdictions own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the role

We are seeking a dynamic and strategic leader to join our team as the Director, Policy, Governance, and Legal.

• In this pivotal role, you will lead and manage the legal, governance, risk, policy, complaints, and records management functions within VCAT.
• You will drive strategic projects that support service transformation, operational improvement, and stakeholder engagement.
• You will provide leadership and management to a small team, defining roles and expectations, and supporting individuals to achieve their potential.
• Additionally, you will lead strategic process improvement initiatives and manage projects of strategic importance, maintain an understanding of related legislation and policy impacting VCAT, and provide expert advice and innovative solutions to complex and sensitive issues.
• You will oversee the delivery of legal, governance, risk, policy, complaints, and records management functions, build and maintain strong relationships with senior leaders, project sponsors, and other key stakeholders, and establish and maintain project governance structures, ensuring clear accountability and decision-making.

About you

• You will have experience in leading and mentoring teams, fostering a collaborative and high-performing culture.
• Excellent communication and negotiation skills are essential, as is the ability to influence and engage diverse stakeholders.
• You will have demonstrated experience in managing large-scale projects and programs, preferably in a complex public sector environment.
• Your strong analytical and problem-solving skills will enable you to develop strategic responses to complex challenges.
• You will have a strong understanding of project governance principles and risk management frameworks, and experience in leading change initiatives and applying change management methodologies.
• You are committed to delivering quality outcomes and services, act with integrity, honesty, transparency, and fairness, value diversity, and treat others with respect.
• You provide objective, frank, and fearless advice.

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• resume 
• a short cover letter describing why you would be the ideal candidate

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to get in touch by calling (03) 9032 0500 to speak with a People Services Advisor.