About Us

Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. 

Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and Administrative Tribunal (VCAT), the Judicial College of Victoria, the Judicial Commission of Victoria, and Court Services Victoria (CSV) are referred to as the ‘Courts Group'. 

Our people enable the Courts Group to deliver on each jurisdiction's own strategic priorities while also pursuing strategic opportunities that are interconnected and deliver benefits more broadly.

VCAT

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including residential tenancies, planning and environment disputes, consumer and building matters, guardianship and administration, professional regulation and human rights. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

Duties will include:

• providing expert legal and procedural advice on complex matters and case management issues
• triaging and managing applications, identifying appropriate pathways and ensuring matters progress efficiently
• preparing high-quality briefs and recommendations to support informed decision-making by Tribunal Members
• engaging with stakeholders to provide procedural guidance and support hearing readiness
• leveraging digital case management systems and data to monitor case progression, identify trends and improve service delivery
• building capability across teams through specialist advice, coaching and knowledge sharing

The position is fixed term until 30 June 2027

About You

The ideal candidate is a highly capable legal professional with experience navigating complex legislation, procedures and case management frameworks.  You will have demonstrated sound judgement, analytical thinking and strong communication skills.  You thrive in a collaborative environment and have a passion for delivering high-quality, user-focused services that improve access to justice.

You will bring:

• experience providing legal, procedural or case management advice in a tribunal, court, legal or government setting
• proven ability to interpret legislation and resolve complex issues
• excellent communication skills with the ability to provide clear and practical advice to diverse stakeholders
• highly developed interpersonal skills building effective relationships and working collaboratively across teams
• exceptional organisational skills, managing competing priorities while delivering quality outcomes
• strong digital capability, including experience using case management systems, data insights and technology to improve service delivery

How to apply

Click the ‘Apply Now' button, ensuring you include the following in your application:

• A resume
• A short cover letter

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

If you require adjustments to the recruitment and selection process or require an alternative format to any of the application material, please don't hesitate to email the contact person listed in the advertisement.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.