New Business Administrator

Job Details
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Department: State Trustees Limited
Work Type: Ongoing - full time
Job Function: Administration / Secretarial
Classification: CL 1
Work Location: Melbourne - Western Metro
Reference: VG/CS/1330218E
Closing Date: 29-Apr-2018
Salary Range: $41,193 - $51,639
Job Duration: N/A
Attachments: New Business Administrator Position Description.pdf (PDF, 46KB)
Job Specification

Contact: Recruitment Team

Position Details

  • Based at our Footscray Head Office, close to public transport
  • Assist in onboarding new clients
  • Salary $45,000 plus super
  • Applications close 29 April 2018

About the Company
State Trustees is a state government owned company that plays an important role in building awareness and educating the community to protect the legacy and financial affairs of Victorians - we believe every Victorian deserves to live on, that's why we exist. We employ close to 400 people, across three office locations, our people come from a diverse range of backgrounds and industries providing administration, trustee and estate related services to the Victorian community.

We make a difference in the lives of Victorians by providing an empathetic, dedicated and client centric service - the best interests of our clients are at the heart of everything we do.

About the Role

The New Business Administrator provides day to day administrative support to the New Business Consultants to help ensure leads are actioned in a timely manner and the administrative tasks within the on-boarding of new clients are completed.

Role Requirements
We have an excellent opportunity for an individual to join our New Business Team and be responsible for:

  • Prepares correspondence for clients, internal consultants, service providers and other business professionals
  • Sorts and distributes mail, faxes and other correspondence daily including forwarding of client correspondence to the appropriate new business consultant
  • Co-ordinate allocation of new leads to New Business Consultants accurately recording information within appropriate systems and applications
  • Co-ordinate all required information for new allocations including will files
  • Sets up new client files and distributes to relevant client services areas
  • Attends to telephone enquiries and records telephone messages for the team

To be successful you will need to demonstrate;

  • Relevant administration and customer service experience
  • Demonstrated ability to prepare commercial standard correspondence
  • Sound communication skills (written and spoken)
  • Computer literacy including basic skill level with Microsoft Excel

A certificate in Business/Office Administration will be highly regarded.

Employee Benefits
State Trustees offers a range of employee benefits, around career development, community focus, health and well-being and work life balance. These include education assistance, higher personal leave days, extended leave scheme, flexible working arrangements, employee assistance program, reward and recognition program, free consultative will, retailer discounts, wholehearted giving and social club. 

Watch our video on why we are a great organisation to work for and why you should consider joining State Trustees by copying and pasting this link in your browser;

How to Apply
Click the Apply button to commence the application process. In your application, please attach a resume and cover letter.

Employment at State Trustees is conditional upon satisfactory Criminal History Check and Anti Money Laundering Check.

State Trustees is an Equal Opportunity Employer and values Diversity.

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