Training Lead

Job Details
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Department: State Trustees Limited
Work Type: Fixed term - full time
Job Function: Community Services
Classification: STL 6
Work Location: Footscray
Reference: VG/CS/1720906E
Closing Date: 11-Jun-2023
Salary Range: $114,556.00 - $165,582.00
Job Duration: Until 24 May 2024
Attachments: Training Lead Position Description.pdf (PDF, 190KB)
Job Specification

Contact: Talent Acquisition Partner

Position Details

  • Any office location, with flexible work from home/office arrangement
  • Requirement to regularly be present at the Footscray office
  • Salary circa $115,000 plus super
  • Applications close 11 June 2023 

About Us 

State Trustees provides Victorians with financial and legal assistance during all stages of their life, including specialised services and products such as Will Writing, Powers of Attorney, Executor Services, Trustee Services, and Personal Financial Administration.

For more information visit our website

About the Role

You will lead, develop, and implement training needs for a series of projects designed to transform the way we deliver services to clients and contribute to a positive experience for our employees. Most notably will be our transition from a legacy Oracle platform to Salesforce CRM.

You will take ownership for developing project training programs to maximize employees' change readiness and adoption, ensuring that they're confident and capable in our new way of working.
This role is best suited to an experienced training professional who has led and implemented transformation training programs with a focus on customer centricity and new technology. 

Skills & Experience 

  • Certificate IV in Training and Assessment and/or equivalent experience
  • Experience in the administration of Learning Management Systems including content management and reporting
  • Experience in instructional design and courseware development including e-learning
  • Experience in leading organisational transformational training as part of the project team, on at least one similar significant transformation project that spans technology and people/process
  • A record of achievement in planning and managing the development, implementations and delivery of training programs in a complex organisational environment within tight timelines.
  • Strong stakeholder engagement, negotiation and conflict resolution skills
  • Experience in understanding internal and external stakeholder objectives and translating them into training interventions
  • Highly effective written and verbal communication skills
  • Experience in concurrently supporting multiple projects and priorities
  • Experience supporting organisational transformation.
  • Flexible and adaptable; able to work in ambiguous situations
  • Experience working in a highly regulated industry
  • Innovative thinking with a vision and demonstrated problem-solving skills 

Employee Benefits

  • One-off work-from-home set up payment
  • Career development
  • Health and well-being programs
  • Flexible working conditions
  • Education assistance
  • Purchased leave
  • Employee assistance program
  • Reward and recognition program
  • Free Will preparation
  • Retailer discounts
  • Charitable workplace giving
  • Employee social club 

How to Apply

If you're keen to apply, click the Apply button to commence the application process and include a cover letter and CV. 

We recognise the power of diversity and creating an environment where all our people feel they belong and reflect the communities in which we live, work and serve. We care about recruiting the best people, regardless of gender identity, age, ability, sexual orientation or cultural background. If you think you can do the job and would be a great fit for our team, we'd love to hear from you. 

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