Family Liaison Officer, Coroners Court of Victoria

• 8-month, full time position available with flexible work options

• Provide grief support and information to families in their time of need

• Help play a crucial role in supporting the Victorian community
Job Details
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Department: Court Services Victoria
Work Type: Fixed term - full time
Job Function: Community Services
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/CS055
Closing Date: 03-Jul-2022
Salary Range: $90,067 - $102,192
Job Duration: 8 months
Attachments: CS055 - PD.pdf (PDF, 886KB)

A Day in the Life of a Family Liaison Officer.pdf (PDF, 580KB)

Contact: Kathy Gilbert on 0428 044 837

Position Details

About us

The Coroners Court of Victoria (CCOV) has three roles:

• Independently investigating deaths and fires. Certain deaths and fires are reported to Coroners for independent investigation. Their investigations seek to establish the facts – when, where, how, and why the death or fire happened.

• Reducing preventable deaths. Wherever possible, the Coroner will suggest ways to prevent similar deaths or fires by making well informed and practical recommendations, based on the evidence before them.

• Promoting public health and safety and the administration of justice. CCOV regularly reports on data and trends regarding preventable deaths in Victoria to help inform public health responses.

For more information on CCOV, please visit

About the role

The Family Liaison Officer provides case management assistance to Coroners by supporting families throughout the coronial process.

Core functions of the role are to:

• Deliver sensitive information to families and friends of the deceased person on behalf of Coroners and staff

• Work compassionately and effectively with families to provide high quality grief and bereavement support

• Collaborate with a wide range of internal and external stakeholders to ensure high quality and timely services

You can also read the attached ‘A Day in the Life of a Family Liaison Officer' to find out more on what you can expect working at CCOV.

About you

As the successful candidate, you will be experienced in the referral and delivery of bereavement support and case management, particularly in relation to those experiencing grief and loss.

You will also:

• Possess exceptional communications skills

• Have the ability to engage with a diverse range of stakeholders, especially bereaved families, and friends

• Be a team player with the ability to manage a high case load and prioritise effectively

How to apply

To apply, please click the ‘Apply Now' button, ensuring you include the following documents in your application:

  • Resume
  • A cover letter (not exceeding two pages) demonstrating the attributes and experience relevant to the role (see Key Selection Criteria in the attached Position Description)
  • A response to the following (in addition to the two pages above): 

 The Coroners Court is an environment that can expose staff to images, case history, testimony and behaviour that can cause stress and/or distress at times.

Question: What strategies would you employ to help deal with these potential stressors? ­­­

Other Information:

Employees of Court Services Victoria are required to comply with any applicable government pandemic order, as well as any policy implemented by Court Services Victoria, in relation to mandatory vaccinations against COVID-19.  It is a condition of any offer of employment that applicants for vacant roles with Court Services Victoria agree to comply with any applicable pandemic order or policy regarding mandatory vaccinations.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

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