General Manager

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of young people and recognises that young peoples’ rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: VPSG6
Work Location: Western - Ararat
Reference: VG/CV0101B
Closing Date: 31-Jan-2022
Salary Range: $125,893 - $168,473
Job Duration: n/a
Attachments: CV0101 - General Manager - Rivergum Residential Treatment Centre - Position Description - August 2021.docx (Word, 542KB)

Contact: Franca Guglielmino

Position Details


  • Great opportunity to join Corrections and Justice Services
  • Make a positive difference in keeping our community safe
  • Attractive salary between $125,893 - $168,473 + superannuation


An exciting opportunity for a General Manager to join the Rivergum Residential Treatment Centre (RRTC) within the Post Sentence Branch on an ongoing basis.


What does the Post Sentence Branch do?

The Post Sentence Branch, within the Community Operations and Offender Services Division of Corrections Victoria, provides central oversight and governance of the post sentence scheme and offenders subject to post sentence orders. Rivergum Residential Treatment Centre accommodates up to 20 male residents, including both serious violent offenders and serious sex offenders. The facility is non-punitive in nature and has a strong focus on therapeutic intervention and rehabilitation. In addition, it is consistent with the overarching intent of the post-sentence scheme by providing secure accommodation and enhancing community protection.


What does a General Manager do?

As the General Manager of RRTC, you will be responsible for the overall management of the facility. This will include the effective management of all resources and ensuring that the facility operates in accordance with relevant legislation. You will lead a multi-disciplinary staff team in a secure residential setting that provides intensive service delivery to high-risk residents with multiple and complex needs. You will provide both high-level technical expertise, as well as strategic advice to the Department of Justice and Community Safety regarding the management of sex offenders and serious violent offenders in the facility. You will also have specific responsibility for ensuring the safe accommodation of residents, ensuring the welfare of residents, staff and visitors, and ensuring the protection of the rights of residents and that any limitation of those rights is lawful.

Your key accountabilities will include:

  • Manage all operational, service delivery and business service aspects of the facility
  • Build and develop relationships with a range of key internal and external stakeholders, including representation of Corrections Victoria at forums with local authorities and community members
  • Lead the continuous improvement of the facility operating model, service delivery model, Local Operating Procedures and Emergency Management Plans, and implement quality assurance systems for the regular review of these procedures and plans
  • Provide authoritative advice on emerging issues and trends and provide high-level guidance on the sensitive and complex case management of residents to executives and relevant external and internal stakeholders. This includes participation in quarterly case management reviews of residents


What skills should a General Manager have?

As our ideal candidate, you will have:

  • Demonstrated experience in providing leadership to a large staffing complement within a highly complex service delivery area
  • Experience in the management of a high-risk offending cohort in a complex legislative and operational environment

Relevant qualifications or equivalent experience working in a Correctional environment and/or within a legislative framework is also desirable.

To learn more about the type of skills you will need to thrive in this role, please read the position description.


What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

✔ A fair salary – enjoy great work conditions and salary sacrificing options.

✔ Transparent performance framework – approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.

✔ Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.

✔ Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.


If you have any queries, please contact Franca Guglielmino via email


We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email


If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm Monday 31 January 2022.


How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

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