Senior Quality Assurance Officer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of young people and recognises that young peoples’ rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Fixed term - full time
Job Function: Prison and Corrective Services
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/CV0146J
Closing Date: 02-Feb-2023
Salary Range: $90,067 - $102,192
Job Duration: 31/8/23
Attachments: Position Description - SCWA Senior Quality Assurance Officer.docx (Word, 540KB)


Contact: Matthew Pearce on 0429 882 364
matthew.pearce@justice.vic.gov.au

Position Details

  • Be responsible for validating and verifying compliance with business and legislative requirements
  • Fixed term until 31 August 2023.
  • VPS Grade 4 : $90,067 - $102,192 plus superannuation.

The Department of Justice and Community Safety (the department) is seeking a Senior Quality Assurance Officer to provide a critical role within Corrections Victoria.

 

About the business unit

The Sentence Calculation and Warrant Administration (SCWA) Unit within the Sentence Management Division, is responsible for processing of court orders, prisoner discharges and sentence calculation to ensure that  prisoners are appropriately and accurately held or released in accordance with legislative requirements. The SCWA Unit is also responsible for coordinating core processes that support the attendance of prisoners at court in a timely manner. 

About the role

As the Senior Quality Assurance Officer you will report to the Assistant Manager – Quality Assurance and be responsible for ensuring the ongoing integrity and quality of SCWA operations in accordance with legislative and organisational priorities. The Senior Quality Assurance Officer will be responsible for validating and verifying compliance with business and legislative requirements as well as implementing and monitoring the Unit's Quality Assurance Frameworks and standards.

Some of your duties will include:

  • Implement and monitor a quality assurance approach to ensure the administration of warrants and sentence calculation processes are consistent with the relevant legislative, policy and operational frameworks, and the Unit's Quality standards.
  • Inform the professional development of Sentence Calculation and Warrant Administration staff responsible for calculation of sentences and warrant administration through the development of eLearns, delivery of face to face, information sessions and forums and other activities as required to upskill existing staff and train new staff.
  • Inform the practice and operations of Prison based records staff and other Corrections Victoria stakeholders. 

SCWA operates shifts on a roster basis, with coverage from 7am to 7pm, Monday to Friday, and 9am to 5pm on Saturdays.  This role will require shift work within these hours including a Saturday roster and on call duties.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

  • An understanding of complex operational environments.
  • Demonstrated understanding and experience in ongoing quality improvement and quality assurance policies and processes.
  • Demonstrated understanding/experience in staff development and training.

 

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

FOR INTERNAL VPS EMPLOYEES:

  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

 IMPORTANT INFORMATION:

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine. 

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

  • COVID-19 digital certificate or ATAGI exemption certificate (available via your myGov account)
  • Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.

 

 


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