Case Management Practice Lead
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The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers
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| Department: | Department of Justice and Community Safety |
| Work Type: | Fixed term - full time |
| Job Function: | Prison and Corrective Services |
| Classification: | VPSG5 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/CV0299OCT |
| Closing Date: | 07-Dec-2025 |
| Salary Range: | $113,022 - $136,747 |
| Job Duration: | 08/08/2026 |
| Attachments: | Position Description - VPS5 - CV0299 - Case Management Practice Lead.docx (Word, 541KB) |
| Contact: | Amber-Leigh SMITH on 0412 802 086 amberleigh.x.smith@justice.vic.gov.au |
Position Details
- Provides best practice case management advice and support to Community Correctional Services (CCS).
- Fixed term - full time opportunity until 08/08/2026
- VPS5: $113,022 - $136,747 plus superannuation
The Department of Justice and Community Safety (the department) is seeking a Case Management Practice Lead, to provide a critical role within Community Operations and Parole, System Integrity and Workforce Capability.
About the Business Unit
Justice Services is responsible for the direction, management and operation of Victoria's Community Correctional Services (CCS) across more than 35 locations. It ensures individuals are safely managed in the community and aims to rehabilitate individuals by addressing the underlying causes of offending behaviour.
Community Operations and Parole is responsible for providing central end-to-end oversight of the CCS service system and includes System Integrity and Workforce Capability (SIWC), Practice Development and Review Branch, Court Assessment and Prosecutions Services Central Unit, Statewide Community Work and Partnerships and Parole Central Unit. Community Operations and Parole also includes and the Adult Parole Board (the Board) Secretariat, which provides operational and administrative support to ensure the Board can perform its functions.
About the Role
SIWC is responsible for providing best practice interventions which aim to reduce the risk of reoffending including quality assurance systems for risk assessment and case management. It is also responsible for the delivery of high-quality learning and development programs to build and maintain the capability of the CCS workforce to contribute to high quality practice.
The Case Management Practice Lead is responsible for providing expert advice to CCS staff regarding best practice case management and will contribute to the integrity, implementation and embedding of continuous practice improvement. The Case Management Practice Lead will be responsible for a portfolio of activities, which may include:
- Providing support and advice to specific CCS regions
- Development and implementation of priority strategic projects
- Internal and external stakeholder management
- Management of contracted services.
Portfolio allocation may change depending on organisational priorities, and travel to regional locations will be required.
Some of your duties will include:
- Provide leadership and guidance to CCS practitioners and managers to encourage and support best practice case management.
- Contribute to practice development and delivery of professional development and training for CCS practitioners, managers and leaders.
- Provide training, mentoring, role modelling and authoritative advice to CCS in relation to the case management of people subject to community-based dispositions.
To learn more about this role before applying, please read the attached position description.
About you
To be successful in this role, you will have:
- Demonstrated expertise in best practice case management and associated practices in a forensic setting.
- Demonstrated understanding and operational knowledge of CCS, and key issues impacting Justice Services, Corrections Victoria or like organisations.
- Sound knowledge of Victorian government administrative processes (desirable).
Qualifications
- A tertiary qualification in a relevant discipline is highly desirable.
How to Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.


