Manager, Operations

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please email

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: CCP5
Work Location: Western - Ararat
Reference: VG/CV0513
Closing Date: 25-Feb-2018
Salary Range: $93,867 - $113,572
Job Duration: N/A
Attachments: Position Description - CV0513 - Operations Manager - Rivergum.doc (Word, 865KB)

Applying for a position at DJR.pdf (PDF, 160KB)

Contact: Lisa Draper on 0429 512 109

Position Details

  • Play a crucial role in the establishment and ongoing management of a new purpose built correctional treatment centre
  • Utilise your experience in building a strong organisational culture
  • Based in Ararat

This newly created opportunity exists for an Operations Manager on an ongoing basis.

The Rivergum Residential Treatment Centre (RRTC), which will accommodate up to 20 male residents when operational in late 2018, is being established as part of the Victorian Government's commitment to strengthening the management of serious offenders in Victoria and will be located near the rural city of Ararat in south-west Victoria, adjacent to the Hopkins Correctional Centre.

The RRTC will be non-punitive in nature and have a strong focus on therapeutic intervention and rehabilitation. In addition, it will be consistent with the overarching intent of the post-sentence scheme by providing secure accommodation and enhancing community protection.

Reporting to the General Manager RRTC, the Operations Manager will be a member of the RRTC leadership team and will oversee day-to-day operations of RRTC and provide support to the General Manager. The Operations Manager will lead a team responsible for the day-to-day monitoring and management of offenders as well as a range of quality assurance activities including the maintenance of professional standards and best practice service delivery.

This position will work full-time at the RRTC in Ararat, however some travel to Melbourne CBD and the broader Grampians region may be required for meetings.

Following establishment, the Operations Manager will be responsible for overseeing the centre's operations, including specialist knowledge to provide high level analysis and recommendations on emerging operational issues and trends to provide seamless and efficient quality assurance activities including the maintenance of professional standards and best practice service delivery.

As our ideal candidate, you will be required to demonstrate:

  • Experience working in an operational management role with a complex and challenging offender cohort
  • Proven understanding of the operational management requirements within a criminal justice system; and
  • The ability to efficiently manage operational issues, whilst remaining considerate of legislative and stakeholder needs.

For more information on the accountabilities and key selection criteria for the role please refer to the position description attached.

How to Apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note:  When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.

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