Central Intake Support Officer

The Department of Justice and Regulation delivers high quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

We provide professional, value for money services that are driven by our values: working together, making it happen, respecting other people, serving the community and acting with integrity.

Through our commitment to diversity and equality, we are actively engaged in promoting and maintaining a safe and inclusive work environment where all employees are respected, valued and supported.

Our employees are key to our success, and bring new and creative responses to issues and challenges we face in our work and the delivery of quality services to the Victorian community. We proactively seek to employ people of any gender, age, religion, sexual orientation, with a disability, and varied cultural backgrounds. In addition, we have a firm commitment to increase participation of Aboriginal and/or Torres Strait Islander people across our workforce.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

Working flexibly is considered business as usual at the Department of Justice and Regulation. All requests for flexible working arrangements will be considered in line with operational requirements.

Department policy stipulates that salary upon commencement is paid at the base of the salary range for the relevant grade. Any above base requests require sign off by an executive delegate and will be by exception only or where required to match the current salary of Victorian Public Service staff transferring at level.

If you require a copy of this advertisement or any attached documentation in an accessible format, such as large print, please contact the contact person listed on this advertisement.

If a career that can give you the opportunity to contribute to a safe and just Victoria appeals to you, we look forward to receiving your application.
Job Details
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Department: Department of Justice and Regulation
Work Type: Ongoing - full time
Job Function: Prison and Corrective Services
Classification: VPSG3
Work Location: Melbourne - CBD
Reference: VG/CV0549_CV0451_CV0452
Closing Date: 27-May-2018
Salary Range: $65,713 - $79,790
Job Duration: N/A
Attachments: CV0549_CV0451_CV0452 Central Intake Support Officer - PD.doc (Word, 858KB)


Applying for a position at DJR.pdf (PDF, 160KB)


Contact: Rhys Woolley on 0436 017 702
rhys.woolley@justice.vic.gov.au

Position Details

About us

The Offender Management Division of Corrections Victoria (CV) is responsible for providing best practice interventions which aim to reduce the risk of reoffending including oversight of integrity of risk assessment and case management, offending behaviour programs and transition and reintegration supports. 

The Offending Behaviour Programs and Statewide Systems Branch is responsible for the portfolios of:

  • Offence specific interventions for violent and general offenders, including program management and development, implementation and monitoring of service delivery standards and quality assurance frameworks
  • Operations and information systems specific to the delivery of programs and services for violent and general offenders and transitional and reintegration services for all offenders. This includes a central intake and referral team, housing allocations and brokerage, and system integrity of key applications.

The Branch has a key role in oversight and monitoring of service implementation regionally and statewide, across prisons and community corrections. Through it Systems and Operations Unit the Branch is a critical part of the service delivery system, facilitating access to programs and services and information sharing.

About the role

As the Central Intake Officer, you will report to the Assistant Manager of the Systems and Operations Unit and will be responsible for coordinating the intake, allocation and commissioning of offence specific and offence related programs across prisons and community corrections. You will actively liaise with the Sentence Management, Operations, Justice Health and Regional Service Network including Regional Offending Behaviour Programs staff to support.

Please note there is 1 x ongoing and 2 x fixed term opportunities.

About you

As our ideal candidate, you will:

  • demonstrated understanding and awareness of the importance of integrity in data and business processes
  • understand an operation environment and organises others to work effectively, responding to changes, implementing responses, and providing analyses and suggesting improvements to support decision making.

How to apply

Please click the Apply button at the bottom of this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

Please note:  When submitting your application online, there will be questions pertaining to a number of the position's Key Selection Criteria to which you are required to respond.


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