Salesforce Developer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We’re proud of the important work we do across Victoria. Want to be part of it?
Job Details
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Department: Department of Justice and Community Safety
Work Type: Ongoing - full time
Job Function: IT and Telecommunications
Classification: VPSG6
Work Location: Melbourne - CBD
Reference: VG/D01184_D01185
Closing Date: 27-Sep-2022
Salary Range: $127,467 - $170,579
Job Duration: N/A
Attachments: D01184 & D01185 - PD - CGaS - DDI - TS - Salesforce Developer - VPS 6 (2022).docx (Word, 542KB)
Job Specification

D01184 & D01185 - PD - CGaS - DDI - TS - Salesforce Developer - VPS 6 (2022).docx (Word, 542KB)
Job Specification

Contact: Arun Acharya on 0409 866 885

Position Details

  • Two ongoing roles available for immediate filling
  • Attractive VPS 6 salary between $127,467 - $170,579 + superannuation

What does the business unit do?

The Department of Justice and Community Safety (the department) delivers a justice and community safety system that works to build a safer, fairer, and stronger Victoria.

Data, Digital and Insights (DDI) focuses on meeting the departments data and digital needs by providing responsive and sustainable services focused on supporting departmental outcomes. The specialist groups within DDI consist of Technology Solutions and Evidence and Insights.

Technology Solutions explores and employs modern technology to enable the department's business to function via the use of modern, appropriate platforms, products, and services.

Evidence and Insights is responsible for providing end-to-end evidence-based policy support to the Department of Justice and Community Safety, and the reporting of data and research to the Victorian public through the Crime Statistics Agency and the National Coronial Information System.

Salesforce is a strategic platform within the department with business units investing in Salesforce products to deliver services to Victorian communities. 

Technology Solutions, as the provider of IT services and solutions, has established a Centre of Excellence (CoE) to provide ongoing support to these Salesforce products and ensure platform integrity and security. Furthermore, the CoE will provides advice and expertise to identify opportunities for further growth and investment in the platforms so they can continue to realise value.

What will the role do?

The Salesforce Developer will be primarily responsible for:

  • Developing a range of Salesforce solutions that enables DJCS to deliver critical services to the broader Victorian community.
  • Becoming an integral part of a growing Salesforce Centre of Excellence (CoE) by partnering with clients and helping them maximise their investments.
  • Supporting and enhancing existing Salesforce platforms within the department, designing solutions for new and upcoming projects, and leveraging their industry expertise and knowledge in shaping the CoE.

What skills should a Salesforce Developer have?

As our ideal candidate, you will have:

  • Demonstrated experience within a large ICT environment, of Software Development practice, leading to successful ICT improvement or transformation creating realised business value.
  • Demonstrated experience with Salesforce Public Sector Solutions (PSS) and OmniStudio (previously Vlocity) components such as OmniScript, DataRaptor, Integration Procedure, and FlexCards.
  • Experience in Workflows, process builders, flows, basic Apex, Validation Rules, Sharing & Security etc.
  • Lightning & LWC experience would be highly regarded
  • Experience working on Salesforce interfaces (Lightning and Classic), Apex, Add-ons and integration using MuleSoft and Salesforce connectors (as required)
  • Experience as a developer, including using Object oriented programming practices, Data management and modelling, AMPscript / Server Side JavaScript (SSJS), HTML/CSS, Cloud SOAP and REST APIs, Integrations with web CMS, Custom reports, Dynamic email personalisation.
  • Deep understanding of SDLC principles and the software development lifecycle, including Agile and DevOps practices and methodologies
  • Experience working on Atlassian DevOps toolset (Jira, Bitbucket/ SourceTree) and VS Code to manage applications/ product lifecycle. Experience in engaging, collaborating, and negotiating solution architecture and design with platform architects.
  • Salesforce OmniStudio Consultant and OmniStudio Developer Certifications are highly desirable.
  • Relevant tertiary or post graduate qualifications are highly desirable.
  • Appropriate vocation qualifications and certifications e.g., Agile, Software Platforms, Cloud, Service Management or Change Management are highly desirable.

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

  • A fair salary– enjoy great work conditions and salary sacrificing options.
  • Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
  • Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
  • Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Arun Acharya, Product Category Manager on 0409 866 885 or email at

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The Department of Justice and Community Safety is continually working towards increasing our Aboriginal and Torres Strait Islander (Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff across all our roles. This support includes a culturally appropriate attraction and recruitment process. To learn more, email

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm on Tuesday 27 September 2022.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

The Department has legislated duties to provide and maintain a working environment which is safe and without risk to the health of its employees and other workplace participants. Consistent with these duties the Department has implemented a COVID-19 vaccination policy which requires all employees who are, or may be, required to work for the Department outside their ordinary place of residence to be COVID-19 vaccinated within the timeframes specified by the Department and/or any timeframe set by any Chief Health Officer direction. The policy applies to all new and current employees. 


For all VPS employees, due to the new JSE policy, please apply through the JSE only to be considered for this position.

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