About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

An exciting opportunity exists within School Digital Services Branch, School Application Services in the Information Management and Technology Division (IMTD). IMTD provides innovative and integrated ICT Systems and information management services and support.

The function of the School Application Services is to;

• Evaluate and deliver student and school administration process, data and/or system change items
• Manage and implement changes to the Student Insight and CASES21 system used by all schools
• Provides Student Insight and CASES21 testing expertise and services
• Plans and delivers training and support services for student administration processes and systems
• Evaluate and deliver requests for access to CASES21 student and school data
• Provide application lifecycle management of the Student Insight and CASES21 application used by schools.

About the Role

The Implementation Manager is a pivotal role within School Application Services in the successful adoption of new systems, processes, or products within business and schools.

The role will orchestrate the successful rollout of projects and change items, ensuring that they are delivered on time, within budget, and in alignment with the business and school objectives. The roles expertise lies in managing cross-functional teams, navigating complex project/product landscapes, and driving change while minimizing disruption to the business and schools. With a keen eye for detail and a strong emphasis on communication and stakeholder management, this role is the architect of transformation, translating plans into actionable steps and guiding teams toward operational excellence.

The position sits within the School Application Services Quality & Operations team and has a strong focus on school systems including Student Insight and CASES21 functions and process.

The role is based centrally at 200 Vic Parade in the city; however, flexible working arrangements are available. This is a full-time, fixed-term role until 30 June 2028.

Attributes

Successful applicant will possess a strong understanding of software development life cycles and are adept at managing projects that involve software customization, configuration, and integration with existing systems. The manager will work closely with technical teams and stakeholders to ensure that the software change is implemented according to specifications and that any technical issues are resolved promptly.

Qualifications and Experience

• Essential : Minimum 5 years' experience in Implementation or Release Management or related experience delivering change on high complexity ICT projects across multifunctional teams
• Essential : Accreditation with Working with Children in Children's services
• Desirable: Experience with Salesforce and Mulesoft
• Desirable : Relevant tertiary Qualification in Project Management and/or Release Management.
• Desirable : Demonstrated experience working in an Agile environment.
• Desirable : Strong working and practical knowledge of Student Information Systems (SIS) or similar

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Debra Webster – Manager - School Applications via (03) 8688 7705 or Danielle.cherbakof@education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Application closes 11:59pm on 15 July 2026