About the Department

The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society.

About the Division

The Information Management and Technology Division (IMTD) oversees the department's digital capabilities, spearheading the digital transformation for both the department and Victorian government schools. They manage Victoria's largest technology network, supporting around 750,000 staff and students. IMTD leverages cloud solutions (IaaS, PaaS, SaaS) and agile practices to enhance user experience, security, and integration.

About the Role

The purpose of the Senior Administration Adviser (Reporting Analyst) position is to support the School Digital Services team by providing the single point for all service performance reporting for the branch and analysing usage and performance data to provide insights into school usage of digital services.

They lead strategy development across administrative operations. This role requires a deep understanding of the department, as well as providing valuable insights or recommendations to support the departments strategic vision.

The key accountabilities include:

• developing and maintaining a repository of technical data on school usage and service performance that can be used to support reporting, business cases etc.
• developing and maintaining a set of agreed reports that provide insight into the service performance of School Digital services.
• providing regular and ad hoc service performance reports that not only report the data but include commentary on trends, special cause events and other advice that allows the data to be understood.
• working with Business Service Catalogue Manager to ensure the service catalogue is supported with appropriate reporting and analytics to allow the School Digital Service branch to maintain effective and efficient services that meet the needs of schools.
• analysing school usage and performance data to provide insights to the School Digital Services and shared technology platforms teams for improving service performance or delivery.

Capabilities

The Senior Administration Adviser, plays a crucial position in shaping education policy. The ideal candidate should possess a unique blend of skills and capabilities as well as being flexible and adaptable, given the ever-evolving educational landscape. The Senior Administration Adviser plays a central role in policy design and development, crafting strategies that have a tangible impact on education. An understanding of the political and organisational context is vital, as they engage with a diverse array of stakeholders and navigate complex political dynamics. The ability to communicate is equally essential to effectively convey insights and recommendations that drive change within the education sector.

Desirable Qualifications and Experience

• Expertise in the formulation of basic data model or algorithms would be advantageous
• Demonstrated experience in data analysis
• Demonstrated experience in stakeholder engagement and relationship management
• Strong communication skills, both written and verbal
• Tertiary qualifications/accreditations in a related discipline would be advantageous

Further Information

For more details regarding this position please see attached position description.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Steven Hains –  Director Business Change via (03) 7022 2494 or Steven.Hains@education.vic.gov.au

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Sunday 3rd December, 2023