About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

Freedom of Information is located within the Assurance, Knowledge and Executive Services Division. The division provides expert advice and support to the department through a range of portfolio, advisory and assurance services.

The division also provides support to the department's executives and ministers and the Office of the Secretary and manages all Cabinet and Parliament processes. In addition, it undertakes a range of time limited projects to support the efficient operation of the department.

About the Role

The Administration Officer provides diverse administrative support to the department's Freedom of Information team which manages requests under the Freedom of Information Act 1982. The position provides front of house support including answering incoming calls and emails from applicants, community members, and internal stakeholders, and managing and triaging the team's inbox.

The position registers new freedom of information requests, monitors request progress in collaboration with the team, makes requests for program areas, regions, and schools to search for documents, and prepare correspondence to applicants such as request clarifications.

The Administration Officer works as part of a team and undertakes work autonomously within established business processes and guidance. Everyone in the team is expected to live our values, contribute to continuous improvement, share knowledge, and maintain accurate records of their work in line with departmental policy.
 
Attributes

This position is suited to someone who is a team player. Knowledge and experience working with the Act is not essential but would be beneficial.

Someone who has excellent communication skills, sound judgement, an understanding of information confidentiality, strong attention to detail, and an interest in learning and process improvement would thrive in this role.

Desirable Qualifications and Experience

Experience in a government department or agency or similar context, with practical understanding and experience working with the Freedom of Information Act 1982

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Evan Spurway, Manager, Freedom of Information (Non-topical requests), via (03) 7022 5712 or evan.spurway@education.vic.gov.au.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 08 March 2026