Children's Services Authorised Officer

An opportunity exists to be part of the Quality Assessment and Regulation Division as part of the Department of Education and Training. Our Division is the Victorian Regulatory Authority for early childhood education and care and school age care services. Driving delivery of high quality services, ensuring the safety, health and wellbeing of Victoria’s children using those services. Seeking a highly motivated team player with expertise in early childhood education and/or social regulation. The purpose of this role is to promote quality improvement in services by actively monitoring compliance, supporting and undertaking investigations, undertaking assessment and rating of Victorian education and care services. Involves reporting significant risk and emerging issues in relation to compliance, and developing relationships with key stakeholders to support capacity building in services.
Job Details
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Department: Department of Education and Training
Work Type: Fixed term - full time
Job Function: Education and Training
Classification: VPSG4
Work Location: Melbourne - Eastern Metro
Reference: VG/DET/ECSEG/QAR/27841
Closing Date: 24-Oct-2017
Salary Range: $79,955 - $90,716
Job Duration: Until 30th June 2018
Attachments: Position Description - Id 20007841-Eastern.docx (Word, 182KB)
Job Specification

Contact: Nadia Mercante
03 8392 9428

Position Details

The role of the Children's Services Authorised Officer (CSAO) will be supervised by the Area Manager, Quality Assessment and Regulation. The CSAO will conduct assessment and rating visits, compliance visits and investigations as part of the core functions of the regulatory authority, performed in adherence with the Education and Care Services National Law Act 2010 (National Law) and Victorian Children's Services Act 1996 (Victorian Law). The role requires high level interpersonal skills and communication skills. Effective management of relationships with internal and external stakeholders is highly important in this role, as is the provision of regulatory advice and guidance. The CSAO position will work collaboratively across other QAR regional areas. The position will also involve travel which may include overnight stays. This is a full time (1.0 FTE), fixed term, Children's Services Authorised Officer position at the VPS 4 level, based in Glen Waverley, Victoria. For this role you are required to respond to the five key selection criteria identified in the position description. Please prepare a written document approximately two paragraphs per selection criteria. Successful applicants will be required to hold a valid Victorian Working with Children's Check or Victorian Institute of Teaching registration upon commencement. For further information regarding this position, please contact Nadia Mercante, Manager Eastern Metropolitan Area Manager, Quality Assessment and Regulation Division. Phone: 03 8392 9428 Information on the Department's licensing and regulation role can be obtained from the following website:

For more details regarding this position please see attached position description.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability.  People from disadvantaged groups are encouraged to apply for this position. Information about the Department of Education and Training's operations and employment conditions can be obtained from the following and

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