Community Liaison Officer

An exciting position is available in the Department of Education and Training for an ongoing Community Liaison Officer role in South Western Victorian Region, based in the Western District Area. A primary responsibility of this role will be to respond in a timely and consistent manner to general inquiries from the public and school communities and to effectively manage, monitor and track routine parent inquiries and complaints. The Community Liaison Officer will work as part of a multi-disciplinary team within the Western District Area and will provide advice and support to Executive Directors and leadership teams within their region. This is an excellent opportunity to develop your career and to have an impact on the Victorian education system.
Job Details
Careers Logo
Department: Department of Education and Training
Work Type: Ongoing - full time
Job Function: Education and Training
Classification: VPSG5
Work Location: Melbourne - Eastern Metro
Reference: VG/DET/NEVR25803
Closing Date: 20-Feb-2018
Salary Range: $93,867 - $113,572
Job Duration: N/A
Attachments: 5505 - Community Liaison Officer 25.01.18.docx (Word, 144KB)


Contact: Cory Pearce (Service Support Manager)
0429 152 528

Position Details

Community Liaison Officer

An exciting position is available in the Department of Education and Training for an experienced applicant for an ongoing Community Liaison Officer role in North Eastern Victorian Region, based in the Outer East Area.

A primary responsibility of this role will be to respond in a timely and consistent manner to general inquiries from the public and school communities and to effectively manage, monitor and track routine parent inquiries and complaints.  The Community Liaison Officer will work as part of a multi-disciplinary team within the Outer East Area. The Community Liaison Officer will also provide advice and support to Executive Directors and leadership teams within their region.

They will promote and maintain strong relations with key stakeholders and other regional and central staff to ensure consistent, high quality practice across the region and proactively work with principals/schools to develop processes and policy around complaints management. In addition to working within Western District Area to satisfactorily resolve an enquiry or complaint, Community Liaison Officers will be required to work across Areas within a region and liaise between other Regions and the Central office.

For further information please contact Cory Pearce on 0429 152 528.

Candidates must address the key selection criteria to be considered for this position. 

For more details regarding this position please see attached position description.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability.  People from disadvantaged groups are encouraged to apply for this position. Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites:www.education.vic.gov.au and http://www.education.vic.gov.au/hrweb/Pages/default.aspx.

Applications close February 20th, 2017


From here...