Manager, Customer Service and Operations

An exciting opportunity exists for a highly self-motivated team player to ensure the operational effectiveness of the Bastow Institute including financial, administrative, procurement and physical operation, together with overall course and event delivery. The role is central in ensuring that the Institute provides a high quality professional learning experience for more than 5,000 school leaders each year, as well as effective commercial and community hire of the Bastow facility.
Job Details
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Department: Department of Education and Training
Work Type: Fixed term - full time
Job Function: Education and Training
Classification: VPSG6
Work Location: Melbourne - CBD
Reference: VG/DET/RSG/7287
Closing Date: 26-Apr-2017
Salary Range: $111,484 - $149,188
Job Duration: 24 Months
Attachments: 7287 - Manager, Customer Service and Operations 05-04-17.docx (Word, 175KB)
Job Specification

Contact: Neil Barker
(03) 8199 2939

Position Details

Manager, Customer Service and Operations

Leadership in Victorian schools is critical to the Government’s Education State aspirations and the effective and efficient operation of the Bastow Institute will play a key role in supporting school leaders to enact the necessary range of reforms designed to improve learning outcomes for all Victorian Students.

The position requires specialist knowledge in financial administration, customer service orientation, project management, as well as a capacity to manage complex IT and AV systems. Working in a fast paced environment, you will possess exemplary leadership skills to lead a high performing Operations Team.

This is an excellent opportunity to use your skills and develop your career.

For more details regarding this position please see attached position description.

Department of Education and Training is committed to diversity. The Department places considerable effort and resources into responding to the needs of staff with a disability.  People from disadvantaged groups are encouraged to apply for this position. Information about the Department of Education and Training’s operations and employment conditions can be obtained from the following and

Applications close 26 April 2017

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