Senior Authorised Officer (2 vacancies)

In this role you will help to eliminate or minimise harm, and the risk of harm, to Victorian apprentices and trainees. The Apprenticeship Field Services - Senior Authorised Officer (AFS-AO) role reports to the Team Leader - Compliance and Investigations. The role requires that the person is trained and appointed as an Authorised Officer (AO) for the purposes of Part 5.5 of the ETR Act, and will be required to conduct remote and field-based investigations. VRQA AOs are also required to hold a current Working with Children Check, and a valid driver's licence.
Job Details
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Department: Department of Education and Training
Work Type: Ongoing - full time
Job Function: Regulatory, Governance and Compliance
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/DET/VRQA/20014316_17
Closing Date: 16-Feb-2023
Salary Range: $103,920 - $125,735
Job Duration: N/A
Attachments: 63151 - Senior Authorised Officer 16-01-23.doc (Word, 232KB)
Key Selection Criteria

Contact: Denver Blake

Position Details

The Victorian Registration and Qualifications Authority ('the VRQA') is a statutory authority that sits within the Department of Education, and is established under the Education and Training Reform Act 2006 (‘the ETR Act'). Information about the structure of the VRQA is available at:

The VRQA regulates for quality learning outcomes.

We register:

• school education providers, including approval on the Commonwealth Register of Institutions and Courses for

Overseas Students (CRICOS) for courses delivered by schools;

• senior secondary education providers (both school and non-school providers), including approval on CRICOS for school sector courses;

• school boarding premises;

• children for home schooling in Victoria;

• organisations to award senior secondary qualifications; and

• vocational education and training (VET) providers that deliver accredited training to domestic students in Victoria only, or Victoria and Western Australia only.

We also:

• appoint review bodies;

• regulate apprenticeships and traineeships in Victoria;

• monitor group training organisations in Victoria;

• approve school and non-school providers as overseas secondary student exchange organisations;

• accredit courses and register qualifications for VRQA-registered providers and senior secondary courses and qualifications in Victoria;

• investigate complaints against our registered providers;

• maintain a register of all education and training organisations we register and the accredited courses they

deliver; and

• act to protect the interests of students as consumers of education or training services.

The role of the AFS-AO is to support the VRQA's regulation of apprenticeships and traineeships in Victoria, in accordance with the ETR Act and Training Contract obligations. This includes:

  • Plan, lead and conduct highly complex compliance activities.
  • Plan, lead and conduct highly complex and sensitive investigations involving alleged breaches of the ETR Act and Training Contract obligations.
  • Provide support, mentoring and guidance to less experienced staff, around the conduct of investigations and where necessary lead a team of investigators in the conduct of campaign investigations
  • Using systems and high volumes of data/information to identify risks and record compliance activity and investigation progress.
  • Prepare high-level investigation plans, file notes, records of interview, and reports.
  • Prepare executive briefings and stakeholder communications in relation to identified non-compliance.
  • Contribute to design, development and implementation of policies and procedures in accordance with the VRQA's regulatory approach.
  • Undertake accurate and timely records management.

The Apprenticeship Field Services Unit

The Apprenticeship Field Services Authorised Officer role sits within the Apprenticeship Field Officers Unit (‘the Unit') of the VRQA.

The Unit is responsible for monitoring employers' obligations when employing staff under a Training Contract (apprentices and trainees). This includes entering workplaces where apprentices are employed to determine if obligations are being met in accordance with the ETR Act.

The Unit undertakes visits on a risk basis and reports on its findings. Reports and briefings are prepared for VRQA delegate decisions and administered in accordance with the VRQA's regulatory approach.

For more details regarding this position please see attached position description.

The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website , HRWeb and our Diversity and Inclusion page

The Department of Education and Training (the Department) is committed to, so far as is reasonably practicable, providing and maintaining a working environment for its employees that is safe and without risks to health and that other persons are not exposed to health and safety risks arising from the Department's activities. The Department COVID-19 Vaccination Policy (Policy) requires its employees to be fully vaccinated against coronavirus (COVID-19).

The Department's Policy outlines the requirements for all employees, prospective employees who (or may need to) work outside of their ordinary place of residence and attend a workplace of the Department or workplace of another Employer on behalf of the Department and its portfolio agencies. Subject to exceptions, only employees, and prospective employees with up-to-date vaccination status (see definitions section of the policy) against COVID-19 and who provide evidence of their Vaccination Status are permitted to work for the department outside their ordinary place of residence.

For this role, you are required to submit proof of full vaccination as part of the recruitment process and prior to commencement employment. Please refer to the above link for more information. This role requires onsite attendance at one or more Department work locations.

Information about the Department of Education and Training's operations and employment conditions can be obtained from the following websites: and

Applications close: 16 February 2023

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