Senior Implementation Officer, Evidence Strategy

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

Job Details

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Department: Department of Families, Fairness and Housing
Work Type: Fixed term - full time
Job Function:
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/DFFH/CFCD/637090A
Closing Date: 06-Feb-2022
Salary Range: $102,637 - $124,183
Job Duration: Until 30.Jun.2024
Attachments: 2022-01-12 PD Senior Implementation Officer Evidence Strategy.docx (Word, 131KB)
Job Specification

PD Preview: Preview unavailable for this role
Contact: Sarah Kearney

Position Details


Are you

  • Experienced in knowledge mobilisation and implementation strategies that support real-world application of evidence?
  • A strong communicator who enjoys working in partnership with a diverse range of stakeholders?
  • An energetic and motivated team player who enjoys working collaboratively to find solutions to complex problems and improvements to systems and processes?

An exciting opportunity exists for a Senior Implementation Officer on a Fixed-term to 30 June 2024 Full-time and part-time negotiable basis in Community Services Quality and Safety Office.

The Community Services Quality and Safety Office (the office) drives system improvement and learning across the department and the community services that the department funds, delivers and regulates, to support better integration of services and improve the experience of service users. This equates to over 1,100 community service organisations, as well as the staff within the department and across other government departments and agencies. The office seeks to facilitate practitioners, providers and local networks to improve the quality, safety and effectiveness of services across the community services system through continuous monitoring, feedback and spread of evidence-informed approaches. The office seeks to inform and support capacity building in the community services system; catalyse practice improvement; facilitate more innovative practices; and encourage agencies and local service networks to pursue opportunities to transform community services and systems, and improve outcomes for Victorian children and families.

The Senior Implementation Officer is part of a team that works to embed evidence-informed interventions and approaches across the community services system. You will use your knowledge mobilisation and stakeholder engagement skills to support the department and community service providers to deliver evidence-informed practices and programs that improve outcomes for clients.

In this two-year role, you will:

  • build strong collaborative working relationships with sector stakeholders to support the successful implementation of the Victorian and Aboriginal Family Preservation and Reunification Response (the Response)
  • work in a team to scale up systemic approaches to knowledge translation and mobilisation that drive evidence-informed practice in children and families services
  • lead efforts to support systematic monitoring and evaluation of the Response at an agency and system level, including supporting the establishment and operation of continuous quality assurance mechanisms.

As our ideal candidate, you will be required to demonstrate:

  1. Knowledge translation/mobilisation skills: formulates and communicates knowledge translation/ implementation options and recommendations to support real world application of theories and evidence; keeps up-to-date with a broad range of contemporary issues; scans for links and potential implications of proposed knowledge translation/implementation options; liaises with stakeholders.
  2. Problem solving: seeks all relevant information for problem-solving; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems; implements solutions, evaluates effectiveness and adjusts actions as required.
  3. Stakeholder management: identifies issues in common for one or more stakeholders and uses to build mutually beneficial partnerships; identifies and responds to stakeholder's underlying needs; uses understanding of the stakeholder's organisational context to ensure outcomes are achieved; find innovative solutions to resolve stakeholder issues. 

For more information on the accountabilities and key selection criteria and qualification requirements for the role please refer to the Position Description attached.


The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its workers and clients. The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19) based on Victorian Chief Health Officer's Directions as issued and updated from time to time. Vaccination requirements may differ from role to role based on their risk category and the duties performed. The department's policy (attached) outlines the risk categories and requirements for employees working for the department. Where relevant, proof of immunisation status may be required.  For this role, you are required to submit proof of vaccination prior to commencement. Please refer to the attached policy for more information - DFFH COVID-19 Mandatory Vaccination policy.

Applicants are encouraged to apply online, submitting a cover letter and a current resume. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Please note, for this position, you are not required to address each of the key selection criteria in a separate written document.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.  
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (
Click 'Apply Now' to submit your interest in this position.

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