THE ROLE

This role is part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.

Based in offices across the state and working across the Wimmera South West, Housing Advice and Assistance Team, the role undertakes a range of tasks relating to the provision of housing advice and assistance that may include:

•           providing support and information on services

•           identifying and assessing Victorians' housing needs and their eligibility for services

•           providing assistance and support to clients in applying for social housing or bond loans.

OPTIONAL INFO SESSION: If you are interested in hearing about the roles and about working in the Department, come along to an Info Session to be held in Horsham. There will be two sessions (same content) on Tues 21/01/2025 from 12:15pm – 12:45pm and 4:45pm – 5:15pm. Book your place on:

https://events.humanitix.com/information-session-reception-supervisor-horsham before Tues 21/01/2025 at 9:30am. If unable to attend but interested, please contact Neil Arendshorst (number below).

Contact for further information:  Neil Arendshorst, Manager, 0419 575 776

ACCOUNTABILITIES INCLUDE

• Assess client's needs and provide comprehensive advice on housing options from a range of established policy, procedures and standards.
• Make appropriate referrals to internal or external support service providers to assist clients with their short-term housing needs.
• Use influence, negotiation and logical persuasion skills in dealing with clients and stakeholders on all housing matters.

Please open the position description to read more.

COVID-19 VACCINATION

The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.

HOW TO APPLY

All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.