Product Owner
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
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| Department: | Department of Families, Fairness and Housing |
| Work Type: | Fixed term - full time |
| Job Function: | Analyst |
| Classification: | VPSG6 |
| Work Location: | Melbourne - CBD |
| Reference: | VG/DFFH/COPL/744030 |
| Closing Date: | 21-Jan-2025 |
| Salary Range: | $134,593 - $180,115 |
| Job Duration: | Fixed term until: 31-MAR-2026 |
| Attachments: | VPS6 Product Owner, DFFH.COPL.744030 PD, Jan 25.docx (Word, 131KB) |
| Contact: | Karen de Hoedt - Manager, Service Delivery karen.dehoedt@dffh.vic.gov.au |
Position Details
THE ROLE
Product Owner
The Product Owner will support the maintenance transformation ICT delivery for a client-centric co-design of maintenance services for public housing renters and staff through digital transformation. The position will be working with key stakeholders across Homes Victoria, Communit Operations and Practice Leadership Division as well as Operational Divisions and housing clients and maintenance head contractors.
The role will lead the development of innovative digital focused self-service solutions to support client service delivery, and continuous improvement to client service outcomes around maintenance services and support staff in delivering maintenance services.
Are you
- Highly skilled in business process redesign and possess strong skills in agile principles of ICT development and its relationship with policy and program re-development.
- Able to understand all facets of the public housing maintenance processes with strong stakeholder engagement capabilities.
- An enthusiastic team player who will take an innovative approach to leading improvement in a rapidly changing service environment.
- A clear thinker who can work under pressure to deliver excellent quality advice to development teams.
ACCOUNTABILITIES INCLUDE
- Strategically design and develop the delivery of departmental objectives that impact significant localised service delivery and meet statewide departmental and government objectives and community expectations.
- Maintain an understanding of issues impacting the department's clients and investigate and lead critical projects that develop and review policies, professional standards and operating practices that enhance service delivery, budget effectiveness, efficiency and improved client outcomes.
- Forge strong connections across the department and with external stakeholders to facilitate a partnership approach.
Please open the position description to read more.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY
All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <https://jse.vic.gov.au/user/login?destination=/new-home-page> portal.
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
Job details
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| Department: | Department of Families, Fairness and Housing |
|---|---|
| Job Reference: | VG/DFFH/COPL/744030 |
| Location: | Melbourne - CBD |
| Work Type: | Fixed term - full time |
| Job Function: | Analyst |
| Classification: | VPSG6 |
| Salary Range: | $134,593 - $180,115 |
| Job Duration: | Fixed term until: 31-MAR-2026 |
| Date posted: | 07-Jan-2025 |
| Application Close Date: | 21-Jan-2025 |
| Attachments: | VPS6 Product Owner, DFFH.COPL.744030 PD, Jan 25.docx (Word, 131KB) |
| Contact: |
Karen de Hoedt - Manager, Service Delivery
karen.dehoedt@dffh.vic.gov.au
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