Field Services Officer

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

Job Details

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Department: Department of Families, Fairness and Housing
Work Type: Ongoing - full time
Job Function: Community Services
Classification: VPSG3
Work Location: Preston
Reference: VG/DFFH/COPL/ND/378179A
Closing Date: 08-Feb-2023
Salary Range: $72,751 - $88,336
Job Duration: Ongoing Full time
Attachments: 2023-01-23 378179A VPS3 Field Services Officer Position description.pdf (PDF, 661KB)

2023-01-23 378179A VPS3 Field Services Officer Position description .docx (Word, 126KB)

PD Preview: Preview unavailable for this role
Contact: Jeanne Cooper

Position Details


Field Services Officers utilise their building and construction knowledge to play a vital role in maintaining the Department of Families, Fairness and Housing's housing portfolio. Field Services Officers operate within the Tenancy and Property Team and support the maintenance of department-owned property assets, including public housing properties and provide building advice on maintenance works.


  1. Accurately determine and assess the maintenance requirements for department-owned property assets, Secretary owned and public and community housing and ensure maintenance works requirements are delivered according to the department's frameworks, policies and processes.
  2. Support the management of vacant property inspections in accordance with vacant unit maintenance procedures and inspect community housing properties where required by the Housing Call Centre in consultation with community agencies.
  3. Undertake initial assessments and provide expert advice and recommendations for disability modification requests and major building rectification or asset protection activities as required.
  4. Participate in asset build, purchase, swap and disposal activities by providing expert advice and recommendations on proposals, conducting inspections with relevant stakeholders and documenting outcomes as required. 

Please open the position description to read more.


The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's COVID-19 Vaccination requirements policy(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.


All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the Jobs and Skills Exchange (JSE) <> portal.

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. 
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. 
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (

Please apply to submit your interest in this position.

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