Operational Support Officer
Operational Support Officer
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. .
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
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Department: | Department of Families, Fairness and Housing |
Work Type: | Ongoing - full time |
Job Function: | Administration / Secretarial |
Classification: | VPSG5 |
Work Location: | Melbourne - Northern Metro |
Reference: | VG/DFFH/FSV/00527016 |
Closing Date: | 09-Jul-2025 |
Salary Range: | $113,022 - $136,747 |
Job Duration: | N/A |
Attachments: | 2025-06-25 00527016 - VPS 5 Operational Support Officer Position Description - TOD NEMA.docx (Word, 134KB) |
Contact: | Jacynta Pittaway jacynta.pittaway@familysafety.vic.gov.au |
Position Details
THE ROLE
The Operational Support Officer is a service support and supervision position in The Orange Door. The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.
ACCOUNTABILITIES INCLUDE
- Maintain partnerships and interface with DFFH Corporate Support at a local level.
- Contribute to the day-to-day operations and management of the Hub, including oversight of facilities management, information technology, car parks and fleet management, and security.
- Provide a point of liaison between Partner Agencies and Family Safety Victoria to support vacancy management and recruitment processes.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
Job details
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Department: | Department of Families, Fairness and Housing |
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Job Reference: | VG/DFFH/FSV/00527016 |
Location: | Melbourne - Northern Metro |
Work Type: | Ongoing - full time |
Job Function: | Administration / Secretarial |
Classification: | VPSG5 |
Salary Range: | $113,022 - $136,747 |
Job Duration: | N/A |
Date posted: | 25-Jun-2025 |
Application Close Date: | 09-Jul-2025 |
Attachments: | 2025-06-25 00527016 - VPS 5 Operational Support Officer Position Description - TOD NEMA.docx (Word, 134KB) |
Contact: |
Jacynta Pittaway
jacynta.pittaway@familysafety.vic.gov.au
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