About the role: 

The Digital Content Officer supports the delivery, maintenance and continuous improvement of digital content across key departmental websites, health.vic.gov.au and Better Health Channel.

The role provides day-to-day publishing support, undertakes content updates aligned with accessibility and usability standards, and assists with projects that improve the quality, accuracy and effectiveness of public-facing health information.

This position works within the Digital Content team under the Digital Content Lead, contributing to timely, accurate and user-centred online information for Victorians.

About us: 

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.  

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all. 

About you:

Can you demonstrate the following?

• Review, update, coordinate and publish high-quality, accurate online content across department websites in line with departmental publishing workflows, content strategy and editorial plan, and respond to emergencies as required.
• Ensure all content meets departmental standards and guidelines, is accessible and optimised for the web.
• Use a job management system (JMS) to manage content requests and prepare content for publication; maintain project task updates in Asana.
• Coordinate and manage content review cycles in accordance with the schedule.
• Undertake routine audits (content, broken links, accessibility) and implement required fixes.
• Establish and maintain effective working relationships and facilitate collaboration across the department and with key external stakeholders.

Qualifications / Specialist Expertise

• A tertiary qualification in digital communications, digital production or another related discipline, or equivalent current experience, would be desirable.
• Experience in web publishing using content management and other content production systems.
• Experience creating content for high-profile public services.
• Understanding of website analytics, reporting and how to apply insights to improve digital content
• Knowledge of SEO practices
• Experience working collaboratively on cross-functional projects, or in a marketing function, would be desirable.
• Knowledge of Victorian Government digital standards, including the development of accessible content would be desirable.
• Understanding of the public service, health sector and the operation of government would be desirable.

What we offer: 

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply: 

Applications should include a resume and a cover letter. Click the ‘Apply' button to view further information about the role including key contact details and the advertisement closing date. 

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@health.vic.gov.au. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email talentacquisition@health.vic.gov.au. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.  

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.