Senior Project Officer - Patient Safety, Experience and Response Team

Organisational environment

Our aim is to ensure outstanding healthcare for all Victorians. Always. Safer Care Victoria will work to enable all health services to deliver safe, high quality care and experiences for patients, carers and staff.
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  • Agency

    Safer Care Victoria was established in January 2017 to ensure our health services are providing safe, high-quality care to patients: every time, everywhere. As well as monitoring the standards of care provided, Safer Care Victoria is partnering with patients, clinicians and health service managers to support the continuous improvement of health care.

    Job Details
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    Department: Safer Care Victoria
    Work Type: Ongoing - full time
    Job Function: Projects
    Classification: VPSG5.2
    Work Location: Melbourne - CBD
    Reference: VG/DH/SCV/533795B
    Closing Date: 04-Oct-2022
    Salary Range: $114,830 - $125,735
    Job Duration: N/A
    Attachments: 2022-09-20 SCV 533795 - Senior Project Officer - PD.pdf (PDF, 206KB)
    Job Specification

    2022-09-20 SCV 533795 - Senior Project Officer - PD.docx (Word, 134KB)
    Job Specification

    Contact: Lanii Birks, Manager, 03 9285 3581

    Position Details


    Senior Project Officer - Patient Safety, Experience and Response Team

     The Senior Project Officer will provide leadership and project support to the Patient Safety, Experience and Response Team in the Centre for Patient Safety and Experience. The role will support the development program initiatives such as the Sentinel Event Program. The Sentinel Event Program enables Safer Care Victoria (SCV) to maintain oversight of the response to, review of and improvements resulting from serious adverse patient safety events in Victorian health services. This includes providing feedback and advice to Victorian health services on incident response and developing more effective, systems-based approaches to improving patient safety. The role entails liaison with other relevant areas within SCV, the Department of Health and with Victorian health services.

    Are you:

    • Experienced in the review of adverse events using methodologies such as RCA, AcciMap or London Protocol?
    • Skilled in mentoring, coaching and building effective working relationships with stakeholders?
    • An excellent communicator with strong written and verbal communication skills?
    • Experienced in solving complex problems in a fast paced high pressure environment?
    • A systems thinker with a background or interest in human factors?
    • A team player who likes to contribute to working collaboratively with a diverse range of stakeholders to build and deliver shared commitment?
    • Passionate about improving patient experiences and driving quality and safety in health care across Victoria?

    Mandatory Vaccination Policy

    The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its workers and clients. As it is an essential element of any role within the department that employees be able to attend work onsite and to do so safely, employees are required to be up-to-date with their vaccinations against COVID-19 as a condition of their employment. This requirement applies unless they have a medical condition which means they cannot be vaccinated against COVID -19. Therefore, the department will ask any prospective employee, who has been identified as the preferred candidate for a role within the department, to provide proof of their COVID-19 vaccination status prior to any offer of employment being made. If a prospective employee has a relevant medical condition which means they cannot be vaccinated against COVID-19, they should contact the department to discuss their individual circumstances.


    Applicants are encouraged to apply online, submitting a cover letter and a current resume.

    The Jobs and Skills Exchange (JSE) Recruitment Policy allows for priority consideration for Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.

    As such, these employees are strongly encouraged to submit their application through rather than via external advertisement.

    For this position, you are not required to address each of the key selection criteria in a separate written document.

    Preferred candidates will be required to complete pre-employment screening, including national police check and misconduct screening.

    Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

    For further information please visit the Department of Health <>

    Click 'Apply Now' to submit your interest in this position.

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