Senior Improvement Officer - Performance and Governance

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination. We are proudly working with White Ribbon to create a safer workplace.

Job Details

Careers Logo

Department: Department of Health and Human Services
Work Type: Fixed term - full time
Job Function: Administration / Secretarial
Classification: VPSG5
Work Location: Melbourne - CBD
Reference: VG/DHHS/CS/549163AA
Closing Date: 28-Jan-2019
Salary Range: $96,942 - $117,293
Job Duration: Until 31/12/2019
Attachments: 2019-01-07 PD.doc (Word, 245KB)
Job Specification

2019-01-07 PD.pdf (PDF, 129KB)
Job Specification

PD Preview: Preview unavailable for this role
Contact: Grant Breheny
(03) 9096 7148

Position Details

Number of vacancies available: 1

Office Location(s):
Melbourne CBD

Position Summary:

The Corporate Services division is currently undergoing a significant period of transformational change as it moves towards realising its vision of becoming a provider of contemporary and agile corporate services. 

This position plays an integral role supporting the Manager, Business Improvement to prioritise and manage the continuous improvement of corporate service delivery to the whole department.

The position is part of a small team and provides authoritative advice to the Manager, Business Improvement and senior managers in relation to continuous improvement matters affecting Corporate Services and the department.  The position will establish positive and constructive relationships with all stakeholders of performance and governance priorities.

Are you

  • Someone with a track record and experience with continuous improvement methodologies and practices?
  • A strong relationship manager with exceptional communication skills?
  • Interested in transforming corporate service delivery across the department?


How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and safety screening processes.

Click 'Apply Now' below to submit your interest in this role.
For further information please visit the Department of Health and Human Services website:

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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