Senior Case Manager, Disability Client Services

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination. We are proudly working with White Ribbon to create a safer workplace.

Job Details

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Department: Department of Health and Human Services
Work Type: Fixed term - full time
Job Function: Community Services
Classification: AH3/DDSO4
Work Location: North East - Shepparton
Reference: VG/DHHS/EED/511045B
Closing Date: 26-Nov-2017
Salary Range: $92,253 - $111,619
Job Duration: Until 31/12/2018
Attachments: 511045 Senior Case Mngr, DCS DDSO4 AH3 Nov2017 PD.doc (Word, 987KB)
Job Specification

511045 Senior Case Mngr, DCS DDSO4 AH3 Nov2017 PD.pdf (PDF, 499KB)
Job Specification

PD Preview: Preview unavailable for this role
Contact: Pauline Matthew
03 5832 1532

Position Details

Number of vacancies available: 1

Office Location(s):

Position Summary:

The Senior Case Manager manages and supports a team of staff, who work with people with a disability, their families and carers to plan and access services that meet the client's needs. The successful applicant will need to have great organisational skills, the ability to support a dynamic and multidisciplinary team and an understanding of the needs and issues for people with a disability and their networks.

Are you

  • Someone who has exceptional organisational skills?
  • An enthusiastic individual with leadership skills?
  • Able to provide high quality service to individuals and families?




  • A full driver's licence is required as some positions and shifts may be required to drive clients to appointments and other locations.




  • A Bachelor of Social Work or other equivalent tertiary qualification appropriate to public welfare practice is required




  • An Advanced Diploma Disability Work, Bachelor of Applied Science (Disability), registered or eligibility to be registered as a Mental Retardation Nurse or other qualifications recognised within departmental guidelines as being equivalent.
  • A Level 2 First Aid Certificate is required.
  • A current Employee Working with Children Check (WWCC) card is required and will need to be provided prior to commencement of employment by the applicant. Currency will need to be maintained by the employee for the period of employment.



How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to view the Information for Applicants document to obtain guidance on what to include in your cover letter and resume. This document also provides information on the department's recruitment and employment safety screening processes.

Click 'Apply Now' below to submit your interest in this role, or click here to obtain step-by-step guidance on how to register and apply online.
For further information please visit the Department of Health and Human Services website:

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