Analyst - Demand, Performance & Reporting, Systems & Enablers, Support & Safety Hubs Operations

Family Safety Victoria is the first government agency dedicated to ending family violence. It will deliver key initiatives to help protect, support and identify risk for those impacted by family violence and hold perpetrators to account. We also coordinate access to services that support vulnerable children and families. We are working across government and with our partners in the family violence, family services and broader social services sectors to transform services and introduce new practices to make it easier for people to get the help, protection, and support they need. By leading collaboration and engagement for Victoria’s family violence response we will make sure victim survivors remain at the heart of these changes, and that services are safe, accessible and culturally appropriate. At Family Safety Victoria, everything we do begins with a deep understanding of people’s lived experiences and the specialist expertise of the family violence, family services and broader social services sectors. All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds. If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply. If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on
Job Details
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Department: Family Safety Victoria
Work Type: Fixed term - full time
Job Function: Other
Classification: VPSG4
Work Location: Melbourne - CBD
Reference: VG/DHHS/FSV/546429
Closing Date: 20-Nov-2018
Salary Range: $82,574 - $93,689
Job Duration: to December 2021
Attachments: 2018-11-07 546429 PD FINAL.docx (Word, 369KB)
Job Specification

2018-11-07 546429 PD FINAL.pdf (PDF, 168KB)
Job Specification

Contact: Jennifer Hyatt
(03) 9194 3249

Position Details

Number of vacancies available: 1

Office Location(s):
 CBD Melbourne

Position Summary:


Working closely with the Senior Analyst and the guidance of the Manager, Demand, Performance and Reporting you will bring your technical expertise and demonstrated competency in data analytics and reporting to drive and undertake detailed performance reporting for the Orange Door.

You will closely work with data custodians within Family Safety Victoria, the Department of Health and Human Services to produce high quality and robust performance reports.  You will bring familiarity with existing social services data collection and reporting processes, and confidence that you are quickly able to become familiar and navigate data collected through the Orange Door Client Relationship Management System. Where required, this will include navigation and cleaning of existing data sets, and undertaking in-depth analysis of service delivery data for the Orange Door and its core services, using industry standard tools such as SQL, Analysis services, Excel, R and SAS.

As part of the team you will bring your ideas and contribute to the refinement, ongoing development and implemention of innovative approaches to the presentation of analysis that will support service delivery, senior management and key stakeholders to understand performance and demand for the Orange Door and its core services.  The information and reports you produce will be provided to all levels of Orange Door governance and will also be used as input into other reporting processes such as budget, annual reporting and parliamentary updates.

You will collaborate with counterparts across government to bring together full picture of integrated service delivery through the Orange Door, core and partner services.  You will work effectively and collaboratively to improve the evidence available and its use by stakeholders to inform service delivery, service improvement, budget and performance decisions.

Are you

  • Passionate about using your technical analytics skills within an exciting policy and reform context to drive outcomes and evidence based approaches for policy development and decision making?
  • Committed to and skilled at developing and implementing effective accountability frameworks, relating to service delivery effectiveness, client outcomes and service system integration?
  • A collaborator, who works well with others in pursuit of team goals? 
  • An effective communicator with strong stakeholder engagement skills?
  • Someone with strong attention to detail with an ability to manage tight timelines?

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and safety screening processes.

Click 'Apply Now' below to submit your interest in this role.
For further information please visit the Department of Health and Human Services website:

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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