Team Manager, Supervised Contact & Transport team

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination. We are proudly working with White Ribbon to create a safer workplace.

Job Details

Careers Logo

Department: Department of Health and Human Services
Work Type: Fixed term - full time
Job Function: Community Services
Classification: VPSG5
Work Location: Melbourne - Northern Metro
Reference: VG/DHHS/ND/538195A
Closing Date: 30-Sep-2018
Salary Range: $95,275 - $115,276
Job Duration: N/A
Attachments: VPSG5 Team Manager Supervised Contact 538195 September 2018.doc (Word, 977KB)

PD Preview: Preview unavailable for this role
Contact: Jo Willatts
0427 807 276

Position Details

Office Location(s): 679-685 High Street, Preston 

Position Summary:

  • Newly created VPS-5 position
  • Innovative Supervised Contact and Transport Trial
  • Outstanding Leadership Opportunity
  • Convenient Preston location

The Department of Health and Human Services, Child Protection Program is an incredibly diverse and vibrant service aimed at enhancing the lives of children at risk.

The dynamic and professional practitioners located at our Preston Child Protection Branch service a diverse client base within one of Melbourne's key growth corridors.

A new and outstanding opportunity exists for a highly motivated individual to join the North Division, Child Protection team in the capacity of Team Manager (VPS-5) supervising Case Practice Support staff.

Based in the Preston office, the Team Manager, Supervised Contact and Transportis responsible for coordinating and managing the effective service delivery of supervised contact and transport services for child protection clients in the North East and Hume Moreland Areas. You will be leading a team of Case Practice Support workers and a scheduler. The Team Manager will also be responsible for running team meetings, collecting data for reports and providing formal supervision to their direct reports.

Pivotal to your success in this challenging yet fulfilling role, the ideal candidate will possess demonstrable skills in the following key areas;

  • Leadership capability emulated through mentoring, coaching and supervision of staff at an expert level.
  • Exceptionally strong organisational skills coupled with a strong problem solving orientation.
  • The ability to work under pressure to deliver positive outcomes for children and their families.
  • Superior analytical skills underpinned by a can do attitude.
  • An enthusiastic team player underpinned by a can do attitude.
  • Highly developed people management skills with the ability to forge relationships at all levels of the organisation.

 For more information, or to apply, please go to

 Make the decision to pursue a fulfilling professional career in this value driven organisation.

It is a great time to join the Preston team. 


Previous candidates will be considered and not need to re-apply.

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and safety screening processes.

Click 'Apply Now' below to submit your interest in this role.
For further information please visit the Department of Health and Human Services website:

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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