Reception Services Officer (Casual)

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination. We are proudly working with White Ribbon to create a safer workplace.

Job Details

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Department: Department of Health and Human Services
Work Type: Casual/Temporary
Job Function: Administration / Secretarial
Classification: VPSG2.1
Work Location: Western - Ballarat
Reference: VG/DHHS/WWD/0378779
Closing Date: 21-Aug-2018
Salary Range: $50,828 - $58,050
Job Duration: N/A
Attachments: WD378779 VPS-2 Reception Services Officer PD.docx (Word, 181KB)
Job Specification

WD378779 VPS-2 Reception Services Officer PD.pdf (PDF, 245KB)
Job Specification

PD Preview: Preview unavailable for this role
Contact: Karla Alexander
(03) 5333 6530

Position Details

Number of vacancies available: 1

Office Location:
 Level 2, 402 Mair Street, Ballarat

Position Summary:

The Reception Services officer is a critical position within the office as it provides the first impression of the organisation and fulfils the critical role in assisting clients, the general public and other service providers. The role ensures customers are provided with accurate information and referred to the correct area. The role also includes liaising and dealing with managers, staff, key stakeholders from other government departments, public and community service organisations

Are you

  • Self-motivated? Able to work autonomously as well as part of a dynamic fast paced team?
  • Enjoy working with people and provide assistance?
  • Have an eye for detail and keep accurate records

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and safety screening processes.

Click 'Apply Now' below to submit your interest in this role.
For further information please visit the Department of Health and Human Services website:

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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