Housing Services Officer, Tenancy and Property

The Department of Health and Human Services develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. Our services are in line with the government's vision for making Victoria a stronger, more caring and innovative state.

Our vision is to achieve the best health, wellbeing and safety of all Victorians so that they can live a life they value.

We are building an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of vulnerable Victorians.

The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.

Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.

All jobs can be worked flexibly and we encourage job applications from Aboriginal people, people with disabilities, LGBTI and people from culturally diverse backgrounds.

If you want a career within a department striving to make Victoria the best place to be and helping shape communities we all want to be part of, then we encourage you to apply.

If you are an Aboriginal or Torres Strait Islander applicant, or if you have a disability, and require advice and support with the recruitment process, contact our Diversity Unit on DiversityInclusion@dhhs.vic.gov.au.

The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender-related discrimination. We are proudly working with White Ribbon to create a safer workplace.

Job Details

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Department: Department of Health and Human Services
Work Type: Fixed term - full time
Job Function: Community Services
Classification: HSO2
Work Location: Melbourne - Western Metro
Reference: VG/DHHS/WWD/379616A
Closing Date: 21-Dec-2017
Salary Range: $57,206 - $71,502
Job Duration: Fixed-term to 27.11.2019
Attachments: WD379616 HSO-2 Tenancy & Propert Officer PD.pdf (PDF, 286KB)
Job Specification

WD379616 HSO-2 Tenancy & Propert Officer PD.doc (Word, 971KB)
Job Specification

PD Preview: Preview unavailable for this role
Contact: Nada Lugonja

Position Details

Number of vacancies available:   1

Office Location(s):

Position Summary:


Tenancy and Property Officer


Tenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.


Are you:


  • Client focused and able to listen and seek to meet client needs, seek ways to improve services and committed to delivering high quality outcomes for clients?
  • Enthusiastic and committed and able to demonstrate capacity for sustained effort and hard work, set high standards of performance for self and others and enjoy a vigorous and dynamic work environment?
  • Cooperate and work well with others in pursuit of team goals, collaborate and share information, show consideration, concern and respect for others feelings and ideas, accommodate and work well with the different working styles of others and encourage resolution of conflict within the group?

How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to view the Information for Applicants document to obtain guidance on what to include in your cover letter and resume. This document also provides information on the department's recruitment and employment safety screening processes.

Click 'Apply Now' below to submit your interest in this role.
For further information please visit the Department of Health and Human Services website: https://www.dhhs.vic.gov.au/

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